Partner Operations Executive

Jakarta
Partner Management
Full-time
Want to join South East Asia's fastest growing start-ups? Our mission is to help local businesses across SEA grow and adopt technology in digital payments, e-commerce and mobile, with the aim of leading O2O local commerce in the region. 
 
Our team in Indonesia is growing! We're looking for Partner Operations Executive to join us!

Requirement

    • Creating a positive experience for Partners by providing quality, value-added services and solutions in a timely manner
    • Onboarding new partners (via phone calls and emails) and ensuring that they are comfortable with the process and aware of all the opportunities to make the most out of their Fave experience
    • Maintaining accurate partner offer details and other information on the platform
    • Being the key point of contact for all partners in your assigned region
    • Problem solving all of Fave’s partner issues by liaising with all internal teams.
    • Delivering regular performance updates to your partners and to internal constituents

Requirement

    • Excellent communication skills and telephone etiquette.
    • Strong command of the English language (written & verbal).
    • Mature attitude with the capability to discuss business issues.
    • Highly organised, confident, self-motivated and persistent
    • Positive attitude and energetic approach to work
    • Flexible and attention to details
    • Exceptional critical thinking and problem solving skills