Technical Solutions Architect
Anywhere - remote US
GTM – Sales /
Full-time /
Remote
About Kiddom
Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.
We are seeking a highly skilled and motivated Technical Solutions Architect to join our team. The ideal candidate will have a strong background in educational technology, a deep understanding of the unique rostering, integration, technical, and operational needs of K-12 institutions, and a passion for designing solutions that foster successful student outcomes.
The Technical Solutions Architect plays a pivotal role in onboarding customers at their start of their journey with Kiddom. This individual will partner with internal teams and external stakeholders to roster, integrate, provision, monitor, to implement scalable, efficient, and secure solutions that align with the goals and capabilities of our stakeholders. The role demands a strategic thinker who can seamlessly blend technical expertise with a customer-centric mindset, enabling school districts and educators to maximize the impact of our services
You will…
- Design, develop, and implement comprehensive technical solutions that address the unique needs of K-12 clients, ensuring alignment with industry standards and best practices.
- Collaborate with product management and engineering teams to influence product roadmaps based on customer lifecycle and industry trends.
- Lead architectural discussions to create scalable, flexible, and secure solutions that integrate seamlessly with existing K-12 infrastructure and third-party applications.
- Serve as the primary technical advisor and consultant for school districts, providing in-depth technical expertise and guidance throughout the sales and implementation cycles.
- Assist in pre-sales engagements, providing detailed technical presentations and solution demonstrations to key stakeholders to align on expectations of Kiddom’s integration capabilities.
- Develop comprehensive documentation, including solution blueprints, integration plans, and technical guides, to support seamless implementation and adoption.
- Collaborate with Sales, Customer Success, and Professional Learning to foster a positive onboarding experience to our customers
- Engage with IT directors, school administrators, and educational leaders to understand their goals, challenges, and technical environments.
- Partner with implementation and support teams to ensure that technical designs are executed effectively and that any post-implementation issues are resolved quickly.
- Partner with third-party vendors to establish processes and procedures for custom integrations.
- Stay abreast of emerging trends and technologies in the K-12 EdTech space to proactively identify business opportunities for enhancements to our services
- Create business cases (including budget and timeline) for changes to Kiddom’s current integration offerings
- Participate in internal enablement sessions to build skills, knowledge, and confidence of the GTM team to speak with confidence in the technical abilities of our products.
What we’re looking for...
- Bachelor’s degree in Computer Science, Information Technology, Educational Technology, or a related field; Master’s degree preferred.
- 5+ years of experience in technical solution design or architecture, with at least 3 years in the K-12 EdTech industry.
- Demonstrated experience designing and deploying enterprise-scale solutions for large school districts or educational organizations.
- Strong communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Proven track record of leading technical discussions, managing multiple projects, and delivering results in a fast-paced environment.
- Familiarity with Student Information Systems (SIS), Learning Management Systems (LMS), and other educational platforms is mandatory.
- Experience with single sign-on (SSO) solutions, identity management, and user provisioning.
- Prior experience working in a product management or technical consulting role within the EdTech space.
$90,000 - $130,000 a year
Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.
What we offer
Full time permanent employees are eligible for the following benefits from their first day of employment:
* Competitive salary
* Meaningful equity
* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance
* One Medical membership (in participating locations)
* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.
* 10 paid sick days per year (pro rated depending on start date)
* Paid holidays
* Paid bereavement leave
* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.
* Commuter and FSA plans
Equal Employment Opportunity Policy
Kiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.
