Office Operations Associate
Los Angeles, CA
Regional Support – Regional Support /
Full-Time Immediate /
On-site
Who We Are
KIPP SoCal Public Schools is a nonprofit organization that operates 20 tuition-free, open-enrollment charter public schools, within 17 Local Education Agencies (LEA), educating more than 10,000 students and supporting 8,300 alumni to and through college and beyond. Our award winning schools are part of the national KIPP (Knowledge Is Power Program) network, dedicated to meeting the needs of all learners and providing the social, emotional and academic support for success in high school, college, and life.
Mission
Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career and beyond—so they can lead fulfilling lives and create a more just world.
What We Do
At KIPP SoCal we build trusting relationships that are strengthened by high expectations and collaboration alongside laughter and joy. We set ambitious goals and hold each other accountable for students achieving their greatest potential. We work together with each other and in partnership with families and communities in the active pursuit of a more equitable world. We do the right thing, even when it's not always comfortable standing up and speaking out against anti-blackness, racism, oppression, and injustice. We persevere through obstacles and treat failure as an opportunity to learn and grow.
You Should Apply If
You are a self-starter and have a strong attention to detail. You thrive in a fast-paced environment and love working with many internal/external stakeholders.
The Opportunity
- Internally, this role will be called Executive Operations Associate
- Reporting to the Chief of Staff, the Office Operations Associate will play a critical role supporting KIPP SoCal’s School Success Team. This role will own and coordinate several high visibility systems. Additionally, The Office Operations Associate will be a frontline representative of KIPP SoCal with key stakeholder groups.
- Please note: this will be a full time, onsite, in-person position working out of our regional office in Downtown Los Angeles.
Customer Service & Communications
- Answer KIPP SoCal’s main regional phone line and forward calls/messages
- Assist families with enrollment inquiries and general questions about KIPP SoCal’s schools
- Engage directly with concerned parents/community members and facilitate follow-up
- Help plan and execute office-wide celebrations
- Support with regional communications as needed
Board Coordination (training provided)
- Ensure KIPP SoCal remains compliant with the Brown Act, SB 126, and other requirements
- Collaborate with school-based team members to post meeting agendas on time
- Help create and manage Board meeting logistics and materials
- Attend Board and Committee meetings & take detailed minutes
- Update and organize KIPP SoCal’s online Board meeting & materials platform
- Respond to Board-related audit, oversight, and compliance requests
Office Operations
- Receive, sort, scan, and distribute mail/packages
- Process invoices and checks
- Assist in sending outgoing mail/packages
- Coordinate weekly courier pick-ups/drop-offs
- Order and restock office, kitchen, and cleaning supplies
- Support overall efficiency of office use
Regional Administrative Support
- Coordinate space reservations, catering, set-up, and other logistics for offsite meetings
- Maintain accurate documentation for credit card expenses
You'll Be Qualified If You Have
- Bilingual in Spanish and English highly preferred
- At least 2 years of experience in a fast-paced administrative or customer service oriented role
- Ability to maintain confidentiality and handle sensitive information with discretion
- Proactive self-starter with initiative and sound judgment.
- Proficiency with Zoom, Google Suite (Docs, Slides, Sheets).
- Comfort learning new software and platforms quickly.
- Customer service oriented, demonstrated ability to work in a collaborative, fast paced environment
- Strong, professional written and verbal communication
- Excellent personal organization systems and attention to detail, can balance multiple tasks & deadlines
- Commitment to KIPP SoCal’s mission, purpose, and values
Joining KIPP SoCal Means the Following
- Working at an organization committed to the hard work necessary to ensure education is for liberation
- Spending time with students and families in the best communities of LA, Compton, and San Diego
- Support and care from fellow regional team members
- Ongoing professional development and coaching from manager
Benefits & Compensation
- KIPP SoCal Public Schools offers a competitive hourly rate commensurate with experience in a similar position. The hourly rate range for this position is $24.76 to $37.15 per hour. New hires are typically brought into the organization at a hourly rate between the range minimum of $24.76 per hour and the range midpoint of $30.95 per hour depending on qualifications, internal equity, and the budget allocated for this role.
- 100% of healthcare premium costs covered by employer, dependents added at 50% of the cost
- Employer-paid KIPP SoCal life insurance
- 401(k) plan with up to 6% match by KIPP SoCal
- Voluntary Benefits (Pet Insurance, Supplemental Life, Accident, Short Term Disability, etc.)
- Generous time off program includes 22 holidays, sick leave and vacation
- Other great benefits (Flexible spending account, EAP, etc.)
KIPP SoCal Public Schools is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.
KIPP SoCal strives to ensure that our careers website is accessible to all, including individuals with disabilities. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please contact us. You can find our contact information on our website, http://www.kippsocal.org/. Information will be sent to a talent acquisition representative who will provide assistance to ensure appropriate consideration in the hiring process.
