Associate - Quality Assurance

Kuwait /
Kuwait – Business Excellence /
Full-Time
Kitopi is the world’s leading managed cloud kitchen platform - we partner with restaurants and food concepts to help them expand beyond borders. Founded in 2018, our mission is to satisfy the world’s appetite and we currently work with over 150 brands.
 
Kitopi (pronounced: “Kee-Toh-Pee”) stands for Kitchen Utopia. We serve as enablers to our brand partners in the food market by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging - working closely with our delivery partners to help deliver exceptional food, on our customer’s terms. We are able to achieve this with our in-built, pioneering cloud kitchen technology - a first-of-its-kind innovation.

Our services have also expanded beyond the kitchen to include groceries - Shop Kitopi, subscription-based meal plans, and a first-of-its-kind on-demand food court concept Mix ‘N’ Match. Kitopi currently operates more than 60 kitchens across the UAE, KSA, Kuwait, and Bahrain, thanks to more than 2000 amazing Kitopians.
 
And we can’t wait for you to join us.


To meet Kitopi's goals, as a Quality Control Officer, you have to oversee and control all quality control activities (hygiene, santitation) in accordance with identified quality assurance standards, company procedures, client specifications, and contract requirements.

What You'll Do

    • Carry out daily inspections on the premises to ensure all stakeholders are adhering to regulation safety standards and periodically check functionality and optimisation of all appliances on the premises and troubleshoot if the need arises.
    • Lead and direct sanitisation team and ensure they are following strict safety standards.
    • Provide support and investigation when clients raise compliants about food quality related matters.
    • Lead projects involving the adoption and integration of new appliances in the premises.
    • To initiate communication with service providers to ensure all Kitopi operations are fully supported.
    • Enforce a strict compliance to Saudi Arabia municipality codes in the work place and play a supportive role in any new initiatives or expansion plans that require implementation of kitchen appliances.
    • To manage and oversee kitchen staff shift schedules.

Who Are We Looking For?

    • BSc. Food Tech or Microbiology background or any science related course.
    • Minimum 3 years' experience as quality control in a catering company is a must.
    • Level 3 HACCP and Food Safety for catering certified.
    • Leadership and team working skills within own area and across the business.
    • Effective usage of data analysis tools.
    • With a strong personality and can handle high-pressure situations.
    • With experience in handling Local Municipality Inspections or any type of food safety audits.
    • Driving license holder.


So, what does it really mean to work at Kitopi?

We are constantly striving to make Kitopi the best place to work, in the world. We want to empower you to be the best version of yourself every single day - we wouldn’t have it any other way. Our Kitopi values act as our guiding principles to help ensure that everyone feels safe, included, and that they belong. 

While we currently operate in 4 countries, we are over 75 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy against racism, bigotry, and hate. 

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe that will help you deliver work you’re proud of. 

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.