Coordinator - Maintenance
Riyadh
KSA – Property Management /
Full-Time /
On-site
Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.
With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.
Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.
Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.
With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.
As a Coordinator - Maintenance, you will support the Property Team through effective administration of policies, procedures, leasing, and facilities task management for our growing operations.
What You'll Do
- Daily Maintenance/FM operations.
- Assigning, updating & closing of JIRA tickets for all service providers.
- AMC & PPM contract filling & renewing.
- Maintaining AMC Tracker.
- Maintaining G&A maintenance tracker.
- Day to day correspondence with all AMC providers & ADHOC contractors.
- Preparing quarterly PPM schedule for each kitchen/store & send to the kitchen managers.
- Consolidating all received quotations reviewed by team & send for property/country manager approval.
- Follow up to generate LPO & releasing the LPO to service providers or ADHOC contractors.
- Verifying the invoices against LPO for all the PPM services.
- Follow up with account to release the suppliers/contractors payments.
- Establish & update the list of contractors/service providers with correct contact details.
- Keeping record of all quotations & LPOs.
- Establish & maintaining the list of kitchens & stores
- Coordinate with LL/facility teams to get access permit for internal & external maintenance team.
- Tracking & maintaining UAE asset database (support Mostafa)Maintaining the asset list for kitchen equipment, HVAC, etc.
- Coordinate signing of lease agreements, preparation of rental cheques & issuance to L/L.
- Coordination with PRO for registration of Ejaries, Thawtheeq, utilities across the emirates.
What We Look For
- Minimum 2-5 years experience in document control and FM task management in a real estate or facilities management company - the latter is preferred.
- Strong experience in email communication and Microsoft Excel/Google Sheet tracker management.
- Self-starter with personal drive and motivation to identify issues and deliver solutions in support of the Property Team’s administrative requirements.
- Ability to work under pressure and adjust to changeable priorities.
- Excellent written and verbal communication skills are vital to success in this role.
- A robust personality capable of working independently within a team.
- Alignment with Kitopi’s 6 core values.
- Previously, administrative experience, preferred.
- Transferable iqama
Benefits
- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.
- Be involved in customized workshops run by the Kitopi Academy.
- Have the chance to work in an international, diverse, and inclusive environment.
- Become part of one of the most caring communities out there.
- Free and unlimited access to a nutritionist.
- No Dress Code! (T&C applies).
- The famous team activities and social events bursting with fun.Inclusive private health insurance.
- Up to 50% discount on Kitopi brands.
- Annual leave as per the company policy.
- Flexible working hours to support work-life balance.
Additionally, we offer:
- Wellness spaces designed for mothers inclusive for all.
- Monthly well-being programs to nurture your mental and physical health.
- Informative and empowering webinars to support your growth.
- Social Thursdays and Fridays across markets to gather and connect with colleagues.
Recruitment Process and Timeline
First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.
If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.
Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.
So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.
Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you're proud of.
Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
