Manager, Food Safety, Quality Assurance, and Product Compliance (FSQA)

Chicago, IL
Kiva Manufacturing Inc. – Compliance /
Full-time /
Kiva Confections ( is a world-class cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, Lost Farms Gummies & Chews, and Camino Gummies. Our products are crafted from premium ingredients and thoughtfully combined with California cannabis. Since our beginning in 2010, our goal has been to create confections that redefine what a cannabis confection ought to be. By applying art and science, we ensure a deliciously consistent experience.

We have high-reaching growth plans as the legal market and consumer adoption expand. Key growth initiatives include ambitious platform innovation, outstanding marketing, geographic expansion, strategic partnerships, and more. We are resourced for this spectacular growth and looking for great people to help take us to the next level.

The FSQA Manager is a vital partner in the daily success of Kiva Confections. This role ensures that out of state co-manufacturers comply with all Kiva standards for Food Safety and both product Quality and Compliance, overseeing audits to an established and accepted Food Industry standard. This individual will continue to build Kiva’s Geo quality management system and sensory program in partner states, current and future, and will be the liaison between FSQA in California and Quality teams in all other out of state co-manufacturers. This individual oversees the quality metrics, prepares and assesses scorecarding, as well as approves and helps integrate new products as they roll out from our Northern California location. This individual will work with the Packaging Manager to review all packaging artwork in all partner states for food safety compliance. In collaboration with the California’s Sr. FSQA Manager and Geo team, the Geo FSQA Manager drives geo partner manufacturing plants to Global Food Safety Initiative (GFSI) level audit compliance through training, document control, data management, and audits. The Geo FSQA Manager will be responsible for making KIVA’s core Quality and Food Safety systems applicable to Geo States and implementing the quality management systems in all co-manufacturing facilities in partner states.

This is the job for you if...

    • You have extensive knowledge and experience in leading a Food Safety and Quality Assurance program in a food manufacturing plant
    • You have extensive knowledge of Quality Metrics, Measurements and Defect Analysis
    • You have experience in GFSI facility audit and inspections
    • You understand the importance of versatility and flexibility of Quality without compromising Food Safety
    • You are a wealth of compliance knowledge, with the ability for coaching and mentoring those around you
    • You love building teams and thrive in a fast-paced, high-growth environment 
    • You are a great coach and mentor, teaching with compassion and empathy, but leading with accountability
    • You are results-driven

As the Geo Food Safety and Quality Assurance Manager, you will:

    • Partner with all out of state Kiva GEO Food Safety and Quality program managers to assure compliance and Continuous Improvements.
    • Develop and manage Document Control for partner states.
    • Champion Food Safety and Quality programs and ensure compliance in partner states such as: internal audit, supplier approval, chemical control programs, amongst others, and ensure compliance to all related policies, procedures, and specifications.
    • Schedule, plan, and perform frequent system, site, data audits for all partner state co-manufacturers alongside the Sr. Manager of FSQA. Follow up on any unresolved audit findings.
    • Assure that issues from audits are promptly communicated to the appropriate team members, assist with the development of a corrective action plan and facilitate resolution of all audit findings
    • Proactively identify potential and emerging food safety issues and develop mitigation strategies alongside the Sr. Manager of FSQA. 
    • Collaborating with co-manufacturer program managers to provide continuous and rigorous assessment of their Quality Management System including CAPA, internal audits, nonconformances, and other processes as necessary to identify and implement improvements.
    • Be a subject matter expert on Internal Audit and CAPA practices.
    • Review all partner states’ packaging artwork for compliance and product safety claims.
    • 75% travel to out of state co-manufacturer facilities

What we're looking for...

    • Bachelor’s Degree in Food Science, Science or a related field is required
    • 3-5 years of experience as a FSQA Manager in a food manufacturing facility with experience building and leading teams and building programs in both remote and in-person capacities
    • Cannabis experience is highly preferred, but not mandatory.
    • Safetychain Software experience is a plus
    • Relevant certifications, training and/or experience: GFSI audit scheme, PCQI, HACCP, etc. are a plus.
    • Ability to prioritize and manage time efficiently
    • Organized and able to handle multiple projects and meet deadlines
    • Self-directed and able to work autonomously
    • Excellent people skills, including listening skills. Team-oriented attitude.
    • Strong verbal and written communication skills.
    • Must be open to travel 75%
$120,000 - $130,000 a year
Please note, we consider a number of factors such as internal pay parity, relevant experience/skills, geographic location, etc.
Kiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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