Kiva Sales & Services, Systems Manager

Oakland, Ca /
Kiva Sales & Service – Sales /
Kiva Confections ( is the premier cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, and Camino Gummies. Our products are crafted from premium ingredients and skillfully combined with California cannabis. Since our beginning in 2010, our goal is to create confections that redefine what a cannabis confection ought to be. By applying art and science to ensure a deliciously consistent experience every time, we continue to deliver on that mission today.
We have aggressive growth plans as the legal market, and consumer adoption continues to expand. Key growth initiatives include bold platform innovation, best in class marketing, geographic expansion, strategic partnerships, and more. We are resourced for this explosive growth and looking for great people to help take us to the next level.

Job Summary

The Kiva Sales & Services (KSS), Systems Manager leads the charge towards making KSS as efficient, accurate, and productive as possible. This position is all about taking our ERP to the next level, and using technology to fine-tune our operation at every opportunity.  Candidates should have a mix of technical skill, analytical talent, strategic thinking, strong communication, and a relentless itch for efficiency.

As a KSS, Systems Manager, you'll...

    • Take ownership of existing and new functionality related to our Encompass WMS and ERP
    • Optimize our software systems for Sales, Accounting, Logistics, Drivers, and more
    • Work with leadership to assess, prioritize and implement process improvements
    • Work with cross-functional teams to roll out new processes and features
    • Develop solutions via configuration and declarative programming of Encompass
    • Manage relationships with external developers and software vendors to oversee the implementation of bug fixes, new features and upgrades
    • Provide documentation of processes and training as needed

What we're looking for...

    • Bachelor's degree in Engineering, Computer Science or Information Technology, or equivalent experience.
    • 4-6 years experience working with information technologies and systems analysis, preferably in cannabis
    • Experience leading the implementation of new features in ERP and WMS systems
    • Experience with Encompass and Metrc is a plus
    • Proven ability to assess business needs and translate them into relevant solutions
    • Strong understanding and knowledge of the principles and practices associated with relational databases, data modeling, declarative programming, system maintenance and administration
Kiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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