Service Specialist (Finland)

Helsinki, Finland
Service Center
Who we are

Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do. 

Klarna was born in Stockholm in 2005 and today has 2000 employees working across Europe and the US. We currently serve 60 million consumers, work together with 90,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holsch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify. 

To find out more about what it's like to work at Klarna:

Are you willing to challenge the status quo by delivering excellent service to your colleagues? Then we are looking for you! Insourced Operation Services is right in the heart of internal service at Klarna and we help with various tasks, within different departments globally. For this role, within the Office Services team, you play an important role when it comes to building our brand and culture here at Klarna.

Success in this role means making the service work smoothly in the office and within our tasks. No day is the same what makes your job very interesting. You ensure a great working environment, boost culture by organising internal events and fikas, deal with suppliers and contracts and provide administrative support on different levels. Taking initiative and proactively looking for optimization drives you, and you are more than happy to turn challenges into successes.
Embracing change and willingness to work with several tasks at once will make success in this role happen.

You are a positive, efficient and reliable person who enjoys being part of a fast-paced organization where only change is constant. Working towards common goals together with dedicated, social team members makes you tick. You thrive on getting a great deal of responsibility and freedom. While your administrative skills are great and you appreciate creating order out of chaos, it will be your solution-oriented mindset that sets you apart from other candidates. You do not find problems, you find solutions and you do so with a smile. You have at least one year experience from working with service. We expect you to be fluent in Finnish and English, extra language skills is a plus.

We recommend you to apply as soon as possible, selection and interviews are held continuously.

Location: Helsinki, Finland
We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level.