Junior Service Specialist (m/w/d) Office Services

Berlin, Germany
Service Center
Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do. 

Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We're growing at 40% every year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify. 

You only get one chance to make a good first impression. That is why our Front Office staff plays an important role when it comes to building our brand and culture here at Klarna. We are responsible for the reception, administration, hosting and maintenance. Our primary goal is to deliver excellent service to our colleagues and external clients/customers. 

As a Receptionist, your mission is to deliver excellent service at all times. This includes greeting visitors warmly and making sure they are comfortable, answering and forwarding phone calls, booking and changing meeting rooms and much more. People will come to you with all kinds of issues, both internal and external, and even though you might not always be the person to fix it you will definitely know who can. You will be the glue that keeps the Klarna engine running and people will go to you for answers.

You are an enthusiastic and happy individual who loves to interact with people. You are dependable and get a kick out of helping others. You also have the ability to light up a room and at the same time like it when things are structured and organised. While your administrative skills are great and you appreciate creating order out of chaos, it will be your solution-oriented mindset that sets you apart from other candidates. You do not find problems, you find solutions and you do so with a smile. You need to have excellent communication skills in German and English.

We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden’s fastest-growing companies, you will play an important role in taking Klarna to the next level.

We recommend you to apply as soon as possible, selection and interviews are held continuously.