Risk Policy Manager

Stockholm, Sweden /
Analytics /
About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.

Klarna strives to become the world’s favourite way to buy, and you can contribute to reaching this goal! We are looking to hire great people, who are passionate about using their talents to generate success. Analytics is no exception! We are currently looking to grow our Analytics teams to satisfy the company’s ever-increasing need for complex problem solving and data-driven decision making.

Who you are

We are looking for ambitious people with significant drive! We need problem solvers, initiative takers, people that see opportunities and potential to improve. You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level - thus, you should desire to go above and beyond to deliver and grow as an individual. At Klarna we embrace change, you should dare to challenge the status quo and be persistent in doing so.

What you will do

As a Risk Policy Manager, you will be the owner of Klarna-wide, risk-agnostic policies and procedures and coordinate and lead Risk Control’s responses to regulatory interactions. This is a high profile role requiring attention to detail and drives for success. Your accountability line will be within the 2:nd line of defence led by Klarnas CRO and your competence line will belong to the Analytic competence.
Since Klarna is a data-driven company, decisions are based on facts and not opinions, which suits this role very well. The analytics competencies are integrated with the organisation and a key function in many different areas - some examples of the other are; finance, fraud, HR, product development and sales. Even if Analytics is applied in many different areas there are some things that all analysts have in common: a strong drive combined with analytical skills and a great team spirit! As your career develops you will develop expertise in certain areas.

However, there are a number of core skills shared by all analysts at Klarna. Klarnauts in the Analytics Competence have the ability to apply the following approach:

    • Create structure in disordered information/data
    • Manipulate and explore data Analyse problems to understand their root cause
    • Design and implement strategies in a rapidly evolving industry
    • Generate insights and recommendations
    • Communicate insights and recommendations
    • Design and improve processes
    • Ability to find data and information in collaboration with other people and teams
    • Identify improvement areas in several functional areas
    • Apply both a helicopter perspective as well as have the ability to go into details

The opportunity: Risk Policy Manager

    • Own an area of Klarna’s risk policy framework and ensure that the policy and underlying procedures are clear, implemented, and efficient and support Klarna’s 
    • Implement an aspect of Klarna’s enterprise risk approach such as risk mitigation approaches, assessment methodologies, executive and Board reporting, or change management approaches 
    • Support and guide the business in strategic business decisions from a risk perspective 

You should have

    • A degree from a university in a numerate subject (e.g. Economics, Science, Engineering, or Business)
    • Applicable experience in an enterprise risk role of designing and implementing enterprise risk approaches
    • Knowledge of regulatory expectations across a range of risk topics such as operational, financial, or regulatory risk
    • Excellent communication skills in verbal and written English
    • Strong attention to detail and experience in using structured approaches to problem solving
    • Detailed focussed and with significant drive and ambition
    • Strong conceptual ability

You might also have

    • Strong attention to detail and experience in using structured approaches to problem solving
    • Significant drive and ambition
    • Strong conceptual ability
    • Preferably an understanding for how to perform data extraction and manipulation, as well as programming languages is a plus (SQL, R, Python, MatLab, Java, C# etc…)
How to apply

Send over a CV in English.


Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.