Support Coordinator- London

London, UK /
Service /
On our path to becoming the world's favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace a hypergrowth atmosphere and defy their own expectations.

In the Support Now Services team at Klarna, exceptional service is our top priority! We offer fast service for our internal customers to all their administrative and ad hoc tasks. We create smoooth solutions to make their days more efficient.

In Support Now Services no day is the same and that just makes the job so much more interesting!
Our team is global, driven, efficient and so much fun to work with.

Support Now Services coordinators tasks include:

    • Jumping in to help when needed and where needed
    • Organising ‘fikas’, lunches, breakfast, catering
    • Organising team events and off sites
    • Organising gifts
    • Travel arrangements
    • Meeting room requests
    • Other ad-hoc administrative tasks and support
    • Working together with your global team
    • Working with internal customers in a fast-paced environment

    • In order to succeed in this position you like to take on the initiative and you are more than happy to turn challenges into success. You are at your best when given responsibility and freedom. You love to create order out of chaos and it will be your solution-oriented mindset that sets you apart from other candidates.

      This role is on an hourly contract, so it’s a perfect fit for example for a student who is finishing their studies and is flexible with their hours

What we expect from you:

    • Experience from working within a service-oriented role
    • Excellent communication skills and fluency in English
    • Good organisational and time management skills
    • Proactive and can-do attitude
    • Attention to detail

If this sounds like the next step in your career, don’t hesitate to apply! And when you do, please include a resumé in English and a few words about why you want to join Klarna. Interviews are conducted on an ongoing basis. 

Note: we're not able to offer relocation support or support with work permits for this position.

What we offer:

Diversity & Community
With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.

Ownership & Impact
Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.

Trust & Collaboration
Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.

If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success. 

At Klarna, You can choose between working from the office, remotely within your employment country, or even outside of it for up to 20 working days per year. Flex it up!  

Additionally, we’re providing each Klarnaut with a contribution and equipment to improve this flexible work life. Use it to glow up that personal home office space, or upgrade those work accessories.

Challenges & Rewards
We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.

About Klarna
Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 90 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by helping them save time and money while better managing their cashflow and making informed decisions. Over 250,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. With over 5,000 employees, Klarna is active in 20 markets and is one of the most highly-valued private fintechs globally, with a valuation of $45.6 billion. For more information, visit

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.