Office Manager

Boston, MA
People Operations – Office Experience
Full Time
We are looking for another dynamic and adaptable Offie Manager to help support Klaviyo’s exciting growth and expansion. As a key member of the People Operations team, you will have a rare opportunity to build deep relationships with some of the most brilliant minds in the Boston tech industry! In your role, you will partner directly with the People Operations team to create innovative and modern company-wide traditions and ensure Klaviyo spaces are up to our high standards not only in volume, but also in quality. This role is critical, serving as an important liaison between our Klaviyos, Facilities, and the core People Operations team. By utilizing and developing key and unique skills, as well as the freedom to come to the table with fresh ideas and novel solutions, you will be fostering a culture of POSSIBLE. Having fun is just the cherry on top. Sound good? Keep reading!!


Inventory & Ordering

    • Take weekly stock of our supplies
    • Ordering low inventory proactively but mindful of overall budget hygiene
    • Receive packages and restock where appropriate

Vendor Management

    • Coordinate with a variety of vendors
    • Order in lunch and drinks for weekly meetings


    • Assist employees with sending and receiving FedEx packages

Facilities Coordination

    • Respond to flagged facility-related items regarding our two locations 
    • Communicating with the property manager or electrical engineer when necessary

Culture Implementation and Event Planning

    • Create and implement new company wide traditions
    • Ensure current traditions run smoothly
    • Partner with Events Committee to plan company wide events on both the small and large scale

Office Support and Project-Based Tasks

    • Provide general support to Klaviyos while acting as a liaison between employees and HR
    • Assist the VP of People Operations and the Director of HR on relevant company-wide projects

General Upkeep

    • Make frequent trips to the kitchen area, ensuring cleanliness
    • Tidy conference rooms regularly


    • Knowledge of office management responsibilities, systems and procedures
    • Excellent time management skills and ability to multitask and prioritize work
    • Attention to detail and problem solving skills
    • Excellent written and verbal communication skills
    • Strong organizational and planning skills
    • Computer skills and knowledge of office software packages
    • 2+ years relevant experience preferred but not required
    • Facilities and Vendor management experience a plus
    • ADA and emergency services experience a plus