Director of Security Operations

Boston, MA
Information Security – Infosec
Full Time
Director of Security Operations

Klaviyo crafts software helping thousands of eCommerce companies to have engaging relationships with hundreds of millions of consumers.  We love taking on tough engineering problems and look for full-stack engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.

Klaviyo is looking for Security Operations Manager who is looking to take ownership in building a world-class security operations team that monitors, identifies and responds to threats that could impact both Klaviyo and our customers.  We’re looking for individuals that want to continually improve the information security program. 

What you’ll be doing

• Build and lead a team of high-performing security analysts and incident responders focused on threat detection, security operations, and incident response.
• Design/implement solutions using open-source/third-party tools and automation focused on the detection and prevention of security threats.
• Identify techniques and solutions to constantly improve and mature detection & response capabilities.  Continually test, review and update alerting for continual improvement.
• Lead the response to security threats and incidents for the collection, analysis, and preservation of digital evidence.
Work with various engineering stakeholders to identify gaps and recommendations to mitigate organizational risk.
• Practice, practice, practice - lead organizational red and blue team exercises.

We’d love to hear from you if you:

• Have 8+ years of hands-on security operations experience in securing products that matter in the modern cloud environments.
• Understand techniques, tools, and procedures used by bad actors and how to identify/ defend against threats.
• Experience in threat detection, forensics, incident response or a related field.
• Subject matter expert in the areas of incident response and analysis of security events.
• Have built and coached high performing security teams.