Senior Account Director
Philadelphia, Pennsylvania
Client Services – Client Services /
Full-Time /
Hybrid
About Klick Health
Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
A Senior Account Director works with their Group Account Director to act as a liaison between clients and internal teams. This includes working closely with clients to establish specific marketing needs and identifying business opportunities to meet these needs. Once specific needs are identified, this role is responsible for helping to recognize and implement solutions that will contribute to achieving client goals. As a senior member of the team, your duties also include taking financial responsibility for your assigned projects and brand(s).
All credentials aside, we’re not just looking for someone who is great on paper (although that definitely helps), we need someone truly unique. We’ve been searching far and wide for a genuine artifact to add to our ever-growing collection of talent. One of the many great things about Klick is that we employ a ton of high-energy, brilliant people who care about their work and their colleagues; everyone brings different qualities and areas of expertise to the table, which results in an abundance of knowledge and capabilities. In other words, we’re not asking you to be perfect on arrival; we’re asking you to be yourself because we see the value in that.
Key Requirements and Responsibilities:
- 7 years minimum business experience in digital marketing and strategy development
- Experience in pharma/healthcare a must (past or present)
- Previous agency experience
- AOR experience is preferred
- Preferably a mix of HCP and DTC experience
- Travel Time- Role is remote based, with travel expectations to the client 2-3 times a week once offices are re-opened (flexible based on client needs). Occasional travel to Klick headquarters in Canada.
- Ability to work independently as well as on a team
- With the team, manage project execution to ensure processes are being following and that projects comply with regulatory requirements
- Manage tight deadlines and exceed client expectations with attention to detail and flawless execution
- Review and manage project budgets under your direction to success
- Lead cross-functional teams in delivering digital marketing programs
- Be an active contributor to a positive, innovative, collaborative, and cooperative work environment
- Be action and solution oriented at all times
- Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience
- Understand client’s business, industry, competitors, key drivers, environment, etc.
- Relentlessly work to identify opportunities to bring value to our client’s businesses
- Articulate client’s brand objectives and ensure they are incorporated into recommendations
- Contribute to the development of the account plan for each client
- University Degree, focus in Business or Science; MBA is a plus
- Passion for technology, emerging media and the Internet; specific interactive strategy experience required
- Strong presentation and communication skills
- Comfort with and enthusiasm for integrating AI into your work
Thanks for reading and we look forward to hearing from you!
#LI-AS1 #Hybrid
Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.
