Vice President, Enterprise Platforms
Toronto, Ontario
Omnichannel Enablement – Platforms /
Hybrid
We are seeking a Vice President, Enterprise Platforms to lead client solutioning, pre-sales strategy, and enterprise architecture consulting in the pharmaceutical and life sciences sector. This is a hybrid leadership role. The ideal candidate combines sales opportunity management expertise with a hands-on architecture background equally comfortable shaping multi-million-dollar opportunities, facilitating client workshops, and creating architecture diagrams, data flows, and technical specifications. As a senior leader, you’ll not only drive client success but also help mature our architecture practice, supporting steering committees, defining standards, and advancing governance.
What You'll Do - Pre-Sales & Client Leadership
- Own and contribute to the sales opportunity lifecycle, including pipeline management, forecasting, and sales operations processes.
- Lead discovery workshops, roadmap sessions, and technology visioning with senior pharma stakeholders.
- Act as a trusted SME: deliver pitches, lead executive presentations, attend client meetings, events, and dinners.
- Develop solution spec sheets, proposals, pricing estimates, and SOWs, collaborating with sales and delivery leaders.
- Partner with internal sales and account teams to position technology as a differentiator in new business pursuits.
Enterprise Architecture & Solution Engineering
- Design end-to-end omnichannel architectures spanning:CRM & Marketing Automation – Salesforce, Veeva, Adobe, Marketo, SFMC.
- Content Ecosystem – CMS, DAM, modular content operations.
- Data Infrastructure – CDPs, data warehouses (Fabric, Databricks, Snowflake), MDM, analytics.
- Media & AdTech – DSPs, DMPs, programmatic, social orchestration.
- APIs & Integrations – real-time, batch, middleware, ETL, microservices.
- Create and present architecture diagrams, interaction models, data flows, and technical design documents.
- Conduct system assessments, gap analyses, and future-state roadmaps for pharma omnichannel ecosystems.
- Support architecture steering committees; define and evolve governance frameworks, standards, and reference architectures.
- Guide clients on integration strategies, scalability, and compliance.
- Provide hands-on leadership in solutioning while coaching internal teams in architecture best practices.
AI & Emerging Technology Leadership
- Apply AI/ML solutions to omnichannel marketing and customer engagement (next-best-action, personalization, predictive analytics).
- Guide clients in generative AI applications: content modularization, tagging, NLP, automation of insights.
- Act as a thought leader in the intersection of AI, data, and omnichannel engagement.
What You Bring
- 10+ years in pharma/life sciences technology, consulting, or sales operations.5+ years hands-on in enterprise architecture or solution design, with experience in pre-sales and client-facing consulting.
- Proven ability to own pipeline and opportunity management, with direct experience in sales operations or pre-sales engineering.
- Strong architecture documentation skills: diagrams, data flows, specs.
- Familiarity with architecture frameworks (i.e. TOGAF, SAFe) — certification preferred.Experience leading architecture steering committees, governance processes, and standards development.
- Knowledge of AI/ML applications in customer engagement, content optimization, and data insights.
- Executive presence with the ability to influence senior stakeholders while remaining hands-on in technical solutioning.
#LI-TH1 #LI-Hybrid
Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.