People Operations Coordinator

Toronto, Ontario
People Practices – People Practices /
Full-Time /
Hybrid
People Operations Coordinator

Role Description:
As a People Operations Coordinator at Klick Health, the role encompasses a wide range of responsibilities dedicated to supporting the People Partner team with administrative people operations tasks

RESPONSIBILITIES

    • Maintain workflows in People systems, reviewing and updating templates while identifying opportunities to streamline the process and improve the new hire experience.
    • Work with the Development team to execute changes.
    • Enter all Promotion and Transition Tasks into People systems.
    • Support the internal movement of talent including transfers and relocations
    • Perform all data entry related activities for the People Partner team, ensuring accuracy and timeliness along with maintaining corporate drive files and folder structure.
    • Monitor and manage the People Partner inbox by responding to employees' questions and/or guiding them in the right direction to ensure timely, appropriate support.
    • Support People Partners with orientation sessions, contributing to a warm and informative welcome for our new Klicksters.
    • Assist Klicksters and managers of Klicksters going on maternity and parental leaves, ensuring a smooth hand off and transition for both employees and managers.
    • Assist in the documentation of People Operations procedures to enhance organizational efficiency. 
    • Support various People Operations projects from inception to completion. 
    • Provide administrative and technical support for all Talent Acquisition and Performance Management systems.
    • Ability to to support design/edits for internal communication materials, such as employee handbook and agency presentation materials

QUALIFICATIONS

    • Communication Skills: Strong verbal and written communication abilities are essential for interacting with employees and leaders.
    • Organizational Skills: Ability to manage multiple tasks, maintain accurate records, and ensure People processes are followed.
    • Interpersonal Skills: Strong interpersonal skills to handle sensitive information and to interact effectively with colleagues and employees.
    • Attention to Detail: Precision in handling employee records, preparing reports, and managing documentation.
    • Problem-Solving Skills: Ability to address and resolve issues that arise within the People Practices department 
    • Degree/ Diploma: in Human Resources, Business Administration, or a related field is an asset. 
    • Graphic Design skills are an asset
    • Internship or Previous Experience: Experience in HR through internships or full-time roles is beneficial.