Group Copy Supervisor

New York /
Creative /
Full-Time
About Klick Health
Klick Health is the world’s largest independent, full-service marketing agency and commercialization partner for life sciences. For over two decades, Klick has been laser focused on developing, launching, and supporting life sciences brands to maximize their full market potential. Klick has been named Agency of the Year six times over the last eight years by the industry’s leading publications. For the latest updates, follow Klick Health on Twitter: @klickhealthThere’s something different here.

About Our Creative Craft 
The Creative team features an incredible array of experienced, fearless, smart visionaries, capable in all media and technologies, and united by a common goal: to build brands that solve a human need. It requires hard work, a healthy dose of imagination, and a passion for craft to make work that stands out in the world. We’ve got super-smart, friendly, and caring people who put their hearts and souls into the clever work that they create for our clients in order to deliver thoughtful creative messaging to the patients they serve. And the best part? We have a ton of fun while doing it. 

Role Description 

The Group Copy Supervisor is responsible for efficiently managing the daily operations of the copy function and related data for their accounts with their art partner; they are a brand leader who solves strategic and creative issues with the client while enhancing the client’s confidence in the agency.  As a people manager the Group Copy Supervisor manages and mentors a team of creatives that report to them and as needed on projects while simultaneously managing a heavy workload.  In this role, the Group Copy Supervisor must have an advanced understanding of Klick Health departmental procedures such as routing, print production, protocols, usage rights of stock, images for layout, as well as other internal procedures and solutions practiced by our creative craft. 

Key Accountabilities

    • Brings knowledge of clients’ products, their marketing objectives, the promotional activities of similar or competitive product campaigns, and clinical developments Full understanding of client’s marketplace and can evaluate work in light of current marketing environment and trends
    • Proactively anticipates and solves creative problems  Capable of producing original, unusual, top-quality creative ideas across all assignments
    • Solves problems and helps remove obstacles to support team members and client work move forward effectively and efficiently
    • Helps set priorities and manages workloads so that assignments are completed within agreed upon time frames
    • Fosters an environment of diversity and inclusion on the team
    • Follows up on set expectations, and provides coaching and guidance when standards are not being met
    • Provides continuous feedback and manages performance outcomes for direct reports
    • Demonstrates the ability to hire and retain highly capable people
    • Demonstrates full understanding of how budgets and schedules are applied for financial management
    • Coordinates and works with all key stakeholders across the agency to identify and obtain information needed to carry out assignments
    • Has an ongoing dialogue and relationship with clients – frequently attending client meetings
    • Ensures verification of facts and claims with science and regulatory groups at Klick
    • Solicits and seeks feedback from diverse network resources to best support team and client delivery
    • Ensures the Client Service team member(s) thoroughly understand creative concepts Develops strong relationships with all cross discipline internal teams
    • Develops strong client relationships through participation in market research, presenting creative concept development, and strategic direction
    • Understands and integrates clients' goals, business, and industry in daily practices
    • Keeps up to date on industry trends and shares knowledge with internal teams
    • Provides technical knowledge ensuring timely completion of project

Key Requirements

    • Must be able to demonstrate effective oral and written communications skills
    • Strong interpersonal and collaboration skills
    • Exhibits sound judgment and decisive problem solving ability
    • Ability to work well within a team setting
    • Ability to build client rapport and trust
    • Established presentation skills Managerial skills
    • Deep understanding of product challenges in relation to overall market
    • Complete understanding of market trends and marketing briefs
    • In-depth understanding of the assigned account, treatment category, clinical developments, and relevant physician specialties
    • Computer proficiency; solid knowledge of word text programs

    • Education
    • Bachelor’s Degree in Advertising/Marketing, Communications, Writing or related discipline preferred

    • Experience
    • 7+ years of experience in marketing/advertising business experience preferred
What makes Klick different?
You’ll work on numerous multi-million dollar brands—the size and breadth of the accounts here are incomparable to most agencies. We believe in putting our people first, and always make that our priority. This and our other timeless principles have made all the difference in our over two decades of success. By having an entrepreneurial spirit, playing the long game, considering outcomes over optics, and solving challenging problems through our hacker roots, we live our difference in all that we do. You’ll get to experience a high level of trust and be given the freedom to make decisions, judgment calls, and function with autonomy. If you have an idea, run with it! You’ll be encouraged to let your entrepreneurial spirit flourish and you’ll work with incredible teams that you can learn from, contribute to, and who will support you every step of the way!  

Klick embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, disability, age, marital status, or family status. If you require disability-related accommodation during the application or interview process, simply let us know and we’ll work with you to ensure you have a positive experience.