Scrum Master
Toronto, Ontario
Product Team – Product Team Klick Inc /
Full-Time /
Hybrid
About Klick Health
Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
Most Scrum Master roles keep you focused on ceremonies. Few give you the opportunity to help shape a brand-new team, embed agile ways of working from the ground up, and influence how product innovation comes to life. This role is perfect for someone who thrives in fast-moving, startup-like environments, loves supporting cross-functional teams, and sees agile as a mindset for delivering impact—not just a process to follow.
Responsibilities
- Establish Agile Practices: Stand up team ceremonies and working agreements that fit a fast-moving, startup-style product environment.
- Facilitate Delivery: Lead sprint planning, reviews, retrospectives, and daily stand-ups—keeping the team aligned, focused, and adaptable.
- Support the Team: Remove blockers, shield the team from distractions, and help maintain sustainable pace and focus
- Guide Growth: Coach the team on agile principles at a practical, team-focused level, ensuring practices evolve as the team mature
- Enable Collaboration: Partner with product managers, engineers, business analysts, and designers to refine priorities and keep delivery tied to outcomes
- Drive Continuous Improvement: Foster a culture of reflection, experimentation, and learning to improve team performance and product delivery.
Qualifications
- 5+ years of experience as a Scrum Master (preferably in SaaS or product-focused companies).
- Hands-on experience building agile practices in small, fast-growing, cross-functional teams.
- Strong facilitation and communication skills—able to keep discussions focused, inclusive, and outcome-driven.
- Practical understanding of agile frameworks (Scrum, Kanban, etc.) with the ability to adapt them pragmatically to context.
- Track record of helping teams balance speed and quality in delivery.
- Collaborative mindset, able to work across product, engineering, and business roles.
- Experience working in regulated industries is preferred. Familiarity with healthcare or life sciences are a bonus.
- Hands-on experience with AI-driven tools and a strong interest in exploring emerging technologies.
Why You’ll Love It
- Impact: You’ll help shape how a new product team works from the ground up, directly influencing how we deliver solutions that matter.
- Challenge + Purpose: Work in a startup-style environment inside an established organization—fast-paced, dynamic, and meaningful.
- Growth: Exposure to building agile practices in a new team
- Team: Join a group of product managers, engineers, and analysts who value collaboration, curiosity, and outcomes over process for process’s sake.
If you’re a Scrum Master who asks not only “Are we doing agile right?” but also “How can this team work smarter to deliver real impact?”—you’ll thrive here.
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Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.
