Customer Service and Shipping Lead
Topsham, Maine
General KMA Applicants – Administration/Office Management /
Full-Time /
On-site
Customer Service and Shipping Lead
Topsham, ME
Our client is seeking a Customer Service and Shipping Lead, to be based in their Topsham, ME office.
Requirements of the Customer Service and Shipping Lead:
- Input customer orders into ordering system, ensuring all information is correct and completed in a timely manner.
- Serve as main point of contact for customers and sales reps., responding to inquiries regarding orders, quotations, and product information, ensuring they are resolved promptly.
- Process incoming shipments by verifying product counts against the shipping documentation and shelve inventory
- Process and fulfill customer orders,in a timely and efficient manner to meet customer delivery expectations, pack and weigh items, print shipping labels and prepare packages for pickup by FedEx.
- Provide administrative support to the sales team including preparing and distributing sales reports and sales quotes.
- Maintain inventory of sales materials and marketing items, and coordinate their distribution as needed.
- Ability to commute to Topsham, ME on Monday through Friday.
Benefits of the Job:
- Annual pay in the range of:$50,000
- 401(k) with company match
- Health and Dental insurance
- Health savings account
- Paid time off
Responsibilities of the Customer Service and Shipping Lead:
- Associate’s degree preferred.
- 2 years of customer service experience preferred.
KMA Human Resources Consulting has been engaged to manage this search. NO PHONE CALLS OR RECRUITERS PLEASE
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.
