Senior Manager, Data Science & Machine Learning

Toronto, Ontario
Digital – Data + Analytics /
Full Time Permanent /
Hybrid
Knix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel space.

Our Data & Analytics team at Knix is seeking a Senior Manager, Data Science & Machine Learning. This pivotal role is focused on establishing and advancing the data science practice within Knix. The individual in this position will have the unique opportunity to shape both the team and influence the future direction of Knix

You will conduct detailed analyses, construct predictive models and algorithms using machine learning, all aimed at enhancing customer satisfaction in the retail environment.. Your role will involve building and guiding a team that empowers the organization to understand consumer behaviour, refine marketing strategies, and assess campaign effectiveness through the development of advanced measurement solutions and key business metrics. This team will apply rigorous analytical methods to explore ideas, solve complex problems, establish efficient workflows, offer strategic recommendations, and drive success in pioneering data science initiatives.

This position will report to the Senior Director, Digital Analytics & Personalization and collaborate closely with the broader Analytics team. As a member of the Analytics team this individual will require excellent analytical abilities as well as outstanding business acumen. As a people leader, this individual will bring leadership expertise to building teams and growing individuals.

About You

    • Proven experience in establishing and leading data science and analytics teams within the digital realm, preferably with a focus on the retail sector
    • Demonstrated the ability to persistently lead and manage cross-functional projects, showing resilience in facing challenges and the capability to propose effective solutions
    • You serve as a hands-on leader, adept at crafting roadmaps and strategies, while also capable of executing technical tasks directly. Your role involves ensuring that your team consistently achieves high-quality results
    • You should be capable of building robust working relationships, communicate clearly and effectively, write with precision, and deliver impressive presentations to audiences with both technical and creative backgrounds
    • Above all, you’re proactive, positive, and inspired by Knix and our mission.

The Opportunity

    • Build and manage data science and machine learning teams, focusing on delivering value across customer engagement, revenue generation, and operational efficiency. 
    • Lead the development and implementation of the data science and machine learning roadmap, foster collaboration with cross-functional teams, and provide guidance and mentorship to data scientists and machine learning engineers
    • Analyze and interpret validation outcomes to provide recommendations to improve the performance of the ML models.
    • Demonstrated hands on problem-solving skills with the ability to apply algorithms, which may include data profiling, clustering, anomaly detection, and building predictive models
    • Build predictive models and generative AI solutions to capture opportunities and solve business problems
    • Design production-level (efficient and scalable) models and robust data pipelines to manage the lifecycle of data and model for both individual models and the team’s suite of models and pipelines
    • Mentor and perform code & design reviews for more junior data scientists

Qualifications

    • At least 5 years of experience as a Data Scientist building models and handling large datasets including 2-3 years as a manager leading a team
    • Deep understanding of statistical modelling concepts and ML algorithms
    • High degree of proficiency with one of Python or R (preferably Python) and SQL
    • Experience with both Snowflake and Datarobot/Dataiku or similar is a plus
    • Experience with retail and/or eCommerce industries is a plus
How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.