Solutions Consultant

remote in US
Sales&Marketing /
Fulltime /
Remote
At Kontakt.io, we build technologies that help transform buildings into indoor spaces that are useful for people in their daily journey to accomplish their goals, working or being cared for, in a safe & sustainable indoor environment.

Over the past 24 months, Kontakt.io has entered a new growth trajectory stemming from the healthcare vertical. We grew from 30 to 100 people, and quadrupled our ARR - all while remaining extremely capital efficient. Now, we are entering the next stage of growth taking the business from $10M+ to $100M+ ARR. With the aim of bringing Kontakt.io growth to the next level, we are looking for a proven Solutions Consultant. 

Job Description:

As a Solutions Consultant, you'll play a pivotal role in driving our sales and ensuring the success of complex solutions. Your mission? To support sellers from a technical perspective. You'll be an integral part of our sales team, covering technical aspects of sales cycles such as demos, pilots/proof of concepts.

Key Responsibilities:

    • Support and guide Sales team members to develop scope of works for accurate and timely sales pursuit proposals.
    • Create compelling, credible, and persuasive conversations that elevate our technology in the marketplace
    • Establish yourself as both a domain and solution expert in the eyes of internal and external audiences
    • Work with Product Management team members to enhance our solutions with new features that anticipate customer needs
    • Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members.
    • Stay current on competitive analyses and trends impacting the workspace
    • Conduct robust discovery sessions to define customer’s critical business issues and strategically position the value of Kontakt.io solutions
    • Own the development, project management, and success of Proof of Concepts, Pilot Projects, and Proof of Value exercises with our customers
    • Design location services solutions using Kontakt.io products and partner Wifi infrastructure
    • Deliver training to sales teams, customers, and partners as needed
    • Travel up to 25% of the time to support onsite demonstrations and Proof of Concepts

Qualifications:

    • 3+ years of experience as a Solutions Consultant (Common titles: Sales Engineer, Pre-sales Consultant, Systems Engineer, Sales Engineer, Solutions Architect, Pre-sales Engineer) or a related field
    • Bachelor's degree in Engineering or equivalent
    • Experience in the B2B enterprise healthcare sector
    • A knack for tech demos, PoCs, and tech education3+ years of experience in API programming
    • Experience working in a Cloud or SaaS company

Bonus Points if You Have:

    • Expertise in location technology and RTLS solutions (BLE, Wifi)
    • Technical aptitude with networking or technology infrastructure products, especially Wifi
    • Experience with relational databases, cloud infrastructure (AWS), and Docker
    • Experience with Python, JavaScript or another programming language
    • Proven track record of successful PoC’s/PoV leading to closed deals

You will be successful in this role if you are:

    • Customer-centric
    • A Relationship builder
    • Growth-driven and results-oriented
    • Have a sense of urgency in everything you do
    • Driven to win and make a lasting impact
    • Self-sufficient
    • Comfortable in a fast-paced environment
    • Strong technical skills
    • An active listener capable of matching customer pain points to a solution

What We Offer:

    • Fast-paced and dynamic startup environment, flat structure
    • Competitive base salary and stock option plan (ESOP)
    • Work with IoT experts and trending technologies 
    • Collaborative and self-organized environment
    • Flexible, remote working hours

Kontakt.io is a fast-growing company. It is extremely important for us to work with people who value the same virtues and fit our culture. Our Virtues and Culture:

    • Customer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customers need and we tailor our services, products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first
    • Growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise the voice, push back, explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve
    • Challenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a zero-tolerance towards discrimination of any kind. We respect the environment
    • Systematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learnings
    • Acting with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of the personal comfort zone