Growth Lead
New York City
Growth & Operations – Growth /
Full-Time /
On-site
About Kouper Health:
Kouper Health is leading the charge in transforming patient care navigation. We are backed by General Catalyst, 25m Health, and leading health system partners. Our mission is to bridge the care transition gap and fundamentally improve the patient experience to help people live longer and better.
Position Overview:
The Growth Lead will be responsible for driving end-to-end customer acquisition, activation, and expansion. This cross-functional role spans sales, marketing, and customer onboarding.
Responsibilities:
Customer Acquisition & Pipeline Growth
- Execute sales cycles from lead qualification to contract closure
- Build and deploy lead generation campaigns and content strategy
- Analyze sales funnel metrics and iterate on strategies to improve conversion rates at each stage.
- Design and implement scalable onboarding processes to ensure rapid time-to-value for new customers.
Growth Strategy & Optimization
- Develop customer segmentation strategies to personalize messaging and improve targeting.
- Develop compelling positioning, case studies, and sales enablement materials.
Cross-Functional Collaboration
- Partner with Product and Operations teams to prioritize features that drive customer acquisition and retention.
- Support the development of scalable processes and systems as the company grows.
- Lead cross-functional growth initiatives and communicate insights to executive leadership.
Qualifications
- 3-5 years of experience in growth, sales, or business development.
- Experience with both customer acquisition and customer success/onboarding initiatives.
- Strong analytical skills with proficiency in data analysis tools and growth metrics.
- Experience working cross-functionally with sales, marketing, product, and customer success teams.
Preferred Qualifications
- Understanding of healthcare operations and familiarity with health system decision-making processes.
- Previous experience at a high-growth healthcare startup or B2B SaaS company.
- Experience with marketing automation, CRM systems, and customer success platforms.
What We Offer
- Competitive salary + performance-based incentives tied to growth metrics + equity
- Opportunity to build and own the growth function as the company scales.
- Work alongside a mission-driven, elite team backed by top investors and health system partners.
- Comprehensive health, dental, and vision benefits.
$150,000 - $200,000 a year
OTE
