Trust Administrator

United States /
Regional and Banking Operations /
Full-time, Onsite or Remote
About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.


Kraken Bank is looking for a talented and experienced business person to support the Trust offering of the institution. This includes helping clients manage the complicated environment of trusts. Cross-training, education, adhering to policies and procedures, helping build the products and services, reporting, and overall administration of Trust services are all essential duties of the role.

Other responsibilities include performing a detailed analysis of unique needs and requirements of accounts; studies nominating instruments, determines cash requirements, and anticipates tax consequences. Conducts a review of wills and trust agreements to ensure accounts are properly structured to meet fiduciary responsibilities.

Directs the collection, appraisal, safekeeping, disposition, and accounting for all tangible and intangible personal property in accordance with the terms and conditions of the fiduciary agreement under which the Bank is appointed and in accordance with related Bank policies, procedures and processes.

Investigates and follows up on significant changes in status of existing clients; maintains an active awareness of changes in legal requirements which may affect trust and estate accounts; resolves any issues or problems as necessary. Prepares and maintains documentation, status records and reports on trusts, estates, business development, and financial planning activities; prepares various reports, statements, and forms including tax, regulatory, and other governmental forms as required.

Reviews each relationship at least annually to ensure compliance with trust terms, proper fee allocation, proper documentation, investment, etc. Responds to inquiries or refers inquiries to the appropriate department or person, and exhibits the necessary follow through with clients and/or staff involved.


    • Four year college degree in related field or equivalent work experience required.
    • Three to five years related experience or equivalent combination of education and experience. 
    • Knowledge of investments with the ability to discuss and make recommendations to customers. 
    • Demonstrated problem solving, decision making, and communication skills, both written and spoken.
    • Continuous Improvement mindset and desire for advancement and growth.
    • Must take initiative to address issues proactively.
    • Excellent investigative, analytical and problem solving skills.
    • Excellent ability to recognise control weaknesses and opportunities for process/operational improvements and develop viable risk mitigation strategies.
We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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