Office Manager
Tokyo
Operations 🏢 – Office /
Full-time /
On-site
Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
About the role
We're looking for an Office Manager to help keep our fast-growing Japan team humming along smoothly.
As our business expands in size, scope, and across borders, we need someone super organised, proactive, and full of positive energy to make sure everything behind the scenes runs like a dream. Think of yourself as the glue that holds the team together - supporting the people who are building the future of energy.
We’re passionate about creating amazing tech that changes the way customers use (and think about!) energy - all in the name of a greener planet. This is a great opportunity to play a hands-on role in Kraken’s growth, help move us toward net zero, and support the energy transition in Japan.
📍 This is an office-based role - you’ll need to be able to commute to our Tokyo office 4 days a week.
What you’ll do
- Be a primary Japan contact for our executives and team as well as clients and partners
- Support travel and accommodation arrangements and queries
- Help to organise, host, and run events both internally and externally including for clients and prospective clients
- Plan, promote and execute internal events - whether they’re local, culturally specific celebrations or part of wider Kraken global initiatives.
- Manage internal and external communication across emails and slack.
- Develop and maintain our health and safety standards
- You’ll be responsible for preparing for new starters - including managing their equipment (whether they’re joining remotely or in-office), shipping gear as needed, and keeping track of onsite tech inventory and stock levels.
- Managing relationships with third parties such as cleaners, suppliers and serviced building management
- Managing our stock of branded merchandise, both office levels and for external events
- Create and maintain clear, helpful office-related documentation and guides - including keeping our Notion pages up to date.
- You’ll have the opportunity to help out in other areas of the business (marketing, recruitment, payroll & accounting)
What you'll need
- 🧩 A knack for juggling stakeholders - you're confident working with all kinds of people, both inside and outside the company.
- 🛠️ Some experience (or exposure) to health & safety processes - and bonus points if you hold the Japan National Class 2 Health & Safety Supervisor certification!
- 🎉 A love for planning and hosting events - whether it’s a team offsite or a last-minute lunch run, you make it happen.
- 📅 An organised, methodical approach to getting things done - you're the kind of person who lives by checklists (and enjoys ticking them off).
- 🚀 The ability to wear multiple hats - you can handle lots of moving parts in a fast-paced, ever-changing environment.
- 🗣️ Fluency in English and native-level Japanese - you're comfortable switching between both without missing a beat.
If this sounds like you then we'd love to hear from you.
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
