Content Designer IV
Mexico City
Design – Content Design /
Full Time /
Remote
At Kueski, we're dedicated to improving the financial lives of people in Mexico. Since 2012, we've been the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for our innovative financial services. Our flagship product, Kueski Pay, provides seamless payment solutions for both online and in-store transactions, establishing itself as the preferred option for a quarter of Mexico's top e-commerce merchants. Notably, we were the first to introduce BNPL on Amazon Mexico.
We're a tech company with a culture geared toward innovation, collaboration, and impact, fostering a strong, diverse, and inclusive company culture. In 2023, Kueski was recognized as the top BNPL platform by Fintech Breakthrough and earned the title of one of Mexico's most ethical companies from AMITAI. Additionally, we ranked as one of the Best Companies for Female Talent by EFY.
Purpose
As a Content Designer IV you will play a key role in shaping the user experience of our products through engaging and user-centric content. You will collaborate closely with Kueski’s cross-functional teams to create content that guides users throughout our products and encapsulates Kueski’s established voice and tone. This role will be situated within the broader Product Design team along with fellow Content Designer, Product Designers and User Researchers.
Key Responsibilities
- Develop and maintain a deep understanding of user needs, pain points, and behaviors to inform content strategy and creation
- Create clear, concise, and engaging content for a variety of digital platforms, specifically for our mobile experiences
- Collaborate with XFN partners and product stakeholders to ensure that content aligns with product and user experience goals
- Conduct content audits and analyses to identify opportunities for optimization and improvement.
- Define and maintain content style guides and standards to ensure consistency across all touchpoints
- Mentor and provide guidance to junior content designers to help them grow and develop their skills
- Foster a culture of excellence, growth, and collaboration within the product content design team
- Represent Kueski’s brand, mission, and values through user-centric content design
Position Requirements
- 5+ years of mobile experience in content design or content strategy
- Demonstrated leadership in content design and collaboration at both team and organizational levels
- Highly skilled with web and mobile technologies and software
- Ability to make informed decisions quickly while addressing the needs of multiple stakeholders
- Strong proficiency in both written and verbal communication, with fluency in both English and Spanish
- Excellent writing, editing and proofreading skills, exceptional attention to detail
- Ability to communicate complex ideas in a clear and concise manner
- A passion for user-centered design and a commitment to continuous learning and improvement
- Experience creating content design standards and systems for digital FinTech productsExperience designing products for LATAM markets
You’ll love working at Kueski because:
- We have a mission-driven culture focused on customer value, teamwork, humility, and integrity.
- Everyone is expected to have role clarity, career growth, and a personal development plan. Feedback and recognition is embedded in our company processes, systems, and practices.
- We ensure competitive salary, medical insurance, and wellbeing through ample and flexible time off as well as mental healthcare benefits. Everyone is an owner and eligible for competitive stock options with a company poised for success.
- We´re committed to building an inclusive and diverse team and we know this leads to incredible work.
Kueski: Where talent excellence improves Mexican lives
#LifeAtKueski #KueskiTalent
