Administrative Partner

Guadalajara
People Success – People Operations /
Full Time /
Remote
At Kueski, we're dedicated to improving the financial lives of people in Mexico. Since 2012, we've been the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for our innovative financial services. Our flagship product, Kueski Pay, provides seamless payment solutions for both online and in-store transactions, establishing itself as the preferred option for a quarter of Mexico's top e-commerce merchants. Notably, we were the first to introduce BNPL on Amazon Mexico.

We're a tech company with a culture geared toward innovation, collaboration, and impact, fostering a strong, diverse, and inclusive company culture. In 2023, Kueski was recognized as the top BNPL platform by Fintech Breakthrough and earned the title of one of Mexico's most ethical companies from AMITAI. Additionally, we ranked as one of the Best Companies for Female Talent by EFY.

Purpose
We are seeking a candidate with strong analytical skills, a quick learning mindset, and a strategic approach to problem-solving to join our team as an Administrative Partner to senior executives. This role requires someone who can think critically, adapt to new situations, and develop creative solutions to complex problems. We value individuals who are curious, resourceful, and adept at finding innovative ways to achieve goals.
This role offers a unique opportunity to work closely with senior executives, managing complex tasks and projects in a dynamic environment. Prior administrative experience is not a requirement.

Key Responsibilities

    • Support members of our executive team on various administrative tasks including managing calendars. scheduling events across various time zones, and even interacting with board members or investors if needed
    • Collaborate closely with the CEO’s Executive Assistant to ensure fluid support of administrative needs across the executive team and provide coverage for when she takes time off
    • Help manage the cadence of regular leadership meetings, including planning agendas in advance, organizing logistics and people, and following up on action items
    • Help plan and organize events such as team off-sites and team building activities as needed
    • Help draft internal and external communications on behalf of the executive as needed; draft and material (e.g., Google Slides) for meetings and other modes of presentations in a clear, concise, and visually appealing manner
    • Liaise with the Talent Acquisition team to ensure availability and preparation of executives for interviews
    • Help coordinate onboarding of new hires reporting to the executive, working closely with People Success team members to ensure new hires reporting to executives have everything they need to feel welcome and productive
    • Seamlessly toggle between various systems including Google Suite, Slack, etc to efficiently perform a variety of tasks
    • Run and lead special projects upon request
    • Make recommendations to executives regarding their time management, prioritization, delegation, and organization

Position Requirements

    • Exceptional Organizational Skills: Ability to manage complex calendars, prioritize tasks, and handle multiple projects simultaneously; ability to work effectively in a distributed (remote) environment; exceptional ability to manage time effectively, ensuring the executive schedules are optimized
    • Effective Communication: Strong verbal and written communication skills to interact professionally with executives, stakeholders, and external contacts; completely fluent in both English and Spanish
    • Professionalism: Maintain a high level of professionalism in all interactions and representations of the company; capability to handle sensitive information with the utmost confidentiality and discretion
    • Problem-Solving Abilities: Learning mindset, critical thinking skills, and an aptitude to anticipate needs, identify/analyze issues, and propose solutions independently
    • Attention to Detail: Thoroughness in all tasks, including document preparation, scheduling, and correspondence.
    • Tech Savvy: Proficiency in office software (e.g., Google Workspace, Slack, Jira) and the ability to learn new technology quickly
    • Adaptability: Flexibility to adapt to changing priorities and work under pressure to meet deadlines
    • Initiative and Proactiveness: Willingness to take initiative, anticipate needs, and suggest improvements to streamline processes; capacity to find solutions independently and efficiently
    • Project Management Skills: Experience in coordinating projects, meetings, and events
    • Team Collaboration: Ability to build and maintain effective working relationships with all colleagues and external partners; work effectively with other administrative team members to ensure smooth operations
    • Cultural Sensitivity and Awareness: Understanding and navigating diverse work environments with sensitivity and respect
    • Bachelor’s degree in business, finance, or related field strongly preferred

You’ll love working at Kueski because:

    • We have a mission-driven culture focused on customer value, teamwork, humility,  and integrity. 
    • Everyone is expected to have role clarity, career growth, and a personal development plan. Feedback and recognition  is embedded in our company processes, systems, and practices. 
    • We ensure competitive salary, medical insurance, and wellbeing through ample and flexible time off as well as mental healthcare benefits. Everyone is an owner and eligible for competitive stock options with a company poised for success. 
    • We´re committed to building an inclusive and diverse team and we know this leads to incredible work.
Kueski: Where talent excellence improves Mexican lives

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