Manager, Professional Services

Remote /
Delivery – Delivery Operations /
Full-time
First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values: 

Caring – We care about doing the right thing, in the right way, every time. 
Ownership – We own both our successes and our mistakes, taking responsibility and always learning how to be better.
Respect – We respect and celebrate the individual traits that enable each of us, our customers, our providers, and our patients, to be the best that we can be. 
Empowerment – We embrace a culture that supports everyone’s ability to contribute and lead.

Here’s what that would mean for you in the Manager, Professional Services role.

Caring

    • You’ll be responsible for leading a team of project managers to ensure a successful on time, on scope, and on budget delivery of projects for a technology organization.

Ownership

    • You’ll be responsible for delivering projects to successful completion; accountable for the quality and timeliness of all defined projects, and for issues (goals, resource allocation, release planning, technology architecture, etc.) within the projects.
    • You’ll minimize delivery execution duration and cost per delivery project component launched.
    • You’ll supervise portfolio level schedule and cost variance reporting, issues management and change control to effectively manage inter-project impacts.
    • You’ll be responsible for facilitating portfolio level project integration, risk management and sustainment transitions for optimal outcomes.
    • You’ll plan, direct, coordinate and report project management activities in accordance with policies and standards.
    • You’ll own the successful resolution or escalation of any implementation issues, challenges, or questions that arise.
    • You’ll share expertise with colleagues around multiple types of software development lifecycles and related methodologies required.
    • You’ll manage integrated project plans, and can prepare and present plans, performance, issues and status to portfolio project governance and sponsor leadership.
    • You’ll report to the Manager, Project Management in the Client Operations.

Respect: How You’ll Use Your Professional Skills

    • You’ll use your 10+ years’ experience in project management or enterprise business analysis, with at least 6 years in a project management leadership role to: 
    • Demonstrated portfolio of successful, progressive project management leading to the execution of large-scale, concurrent projects.  
    • Demonstrated ability successfully managing a team of project managers and/or building a PMO. 
    • Apply your experience in budgeting, change management, client management, project management methodology, business life cycle, mission/vision/strategy, project planning and organization, risk management and resource management and issue management
    • Experience with structured analysis and design methodologies and processes as executed on large application development/enhancement projects
    • Successfully establish specific deliverables for staff assigned to large scale, complex projects.
    • Strong coaching skills with demonstrated ability to motivate employees and resolve conflicts
    • Effectively utilize your working knowledge of project management principles such as those defined in the Project Management Body of Knowledge (PMBOK).

    • You’ll use your leadership and management skills to:
    • Act as primary interface with senior management, various boards and steering committees, and business function managers to ensure the project achieves the intended business results.
    • Align tactical support resources with organizational strategy.
    • Maximize aggregate project portfolio outcomes relative to corporate strategies and objectives, within the constraints of current delivery workloads, priorities, and resources.
    • Manage and direct the work of a highly creative and analytic team in developing and applying new approaches, processes, and methodology.
    • Leverage your strong interpersonal and communications skills (both oral and written) with a customer service orientation, and a demonstrated ability to effectively interact with senior DHS management.
    • Mentor and coach employees in professional development and demonstrated success at developing project management skills in others across your team.

Empowerment: How You’ll Know You’re Succeeding

    • Projects remain on target through your collection, definition and analyzing metrics. 
    • You proactively recommended courses of action to maintain cost effectiveness. 
    • You thrive in fast-paced, multi-tasking, and a fluid work environment with ever-changing priorities.
    • You demonstrate the ability to deploy resources to achieve evolving corporate goals, while successfully meeting project budget, timelines, requirement targets and managing variances.

    • Where You’ll Go From Here
    • Kyruuvians in the Manager, Professional Services role can move in a linear career path to Senior Manager, Professional Services.
    • Kyruus also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and HR to explore lateral moves to other parts of the organization as you continue to grow with us.
Equal Opportunity Employer

Kyruus is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Kyruus has facilities.