Associate, Account Management - HCMC

Ho Chi Minh City /
City Teams – Vietnam /
Are you passionate? A perpetual solver of problems? Are you proactive, dedicated to honing your skills, and persistent in completing and executing tasks? If the answer is yes, then we want you to join our team in Vietnam! We are currently seeking for an outgoing, energetic and detail oriented individual to join our Account Management team. Life at Lalamove is fast-paced, thrilling, and we are constantly doing things no one has ever done before.

We are looking for a high energy, quick thinking individual to achieve business target by creating and maintaining professional relationship with clients.

If you understand all things that are worth doing are never easy, and you want to become a better version of yourself, apply now!

What you will be doing:

    • Manage customer information and build relationships after they successfully onboard;
    • Collaborate with Marketing department on regular and seasonal campaigns;
    • Coordinate with Customer Service to handle complaints within a defined SOP;
    • Coordinate with Accounting department to control customers payment process;
    • Coordinate with other departments to make the business operations of the company go smoothly;
    • Track and analyze customer data to classify potential customers;
    • Handle office tasks, generate weekly reports;
    • Maintain polite and professional communication with customers via phone and e-mail.

What we seek:

    • University Degree or equivalent Advanced Diploma related major.
    • At least 2 years related working experience.
    • Excellent problem solving skills;
    • Able to work under pressure/tight deadline;
    • Able to work independently;
    • Good research skills and detailed-oriented;
    • Fluency in Vietnamese, proficiency in English a plus;
    • Proficiency in MS Word, MS Excel;
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:

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