Customer Service Associates (3 months Project - Based)

Manila /
City Teams – Philippines /
/ On-site


    • Assisting of customer orders, reassigning of transaction, modification etc. for fulfillment rate purposes.
    • Handle and resolve complaints both for drivers and users in thoughtful and professional manner.
    • Submit tickets for escalated concerns such as damaged/missing items, undelivered orders etc.
    • Performs other duties that may be assigned by management from time to time


    • Has experience in handling voice and chat channels.
    • For chats experience, agents should have handled multiple concurrencies assisting customers..
    • Must be amenable to working onsite in Makati, 5x a week.
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