Order Fulfilment Associate (6 Months Contract)
Singapore
City Teams – Singapore /
Contract /
On-site
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it.
We are now operating in Asia and LATAM. Our aspirations don’t stop there as our model has the ability to transform how goods moved in any city worldwide. Backed by a team of experienced entrepreneurs, Lalamove offers a great place to add real value because you get real ownership of what you do. Come work with energetic, dynamic individuals, and play a critical role in disrupting the entire logistics market in a cutting-edge tech company. Are you highly motivated and strives to exceed your goals? Join the team at Lalamove Singapore and experience first-hand, the thrill of disrupting the logistics industry.
We are looking for a high-energy, passionate Fulfilment Order Associate who can work well under pressure and who exhibits a spirit of excellence to join one of the fastest growing intra-city delivery platforms in Asia.
Key Responsibilities
- Liaising with drivers and clients to ensure that deliveries are out and track shipment according to clients’ requirements
- Partner with driver operations team to coordinate on logistics personnel (e.g. truck drivers) according to availabilities and requirements for projects
- Prepare EOD report and invoices when required for client and local team
- Arrange same-day deliveries for events and projects
- Attend to clients' request and assist with claims for additional charges
- Assist with sorting and packing whenever necessary
Key Requirements
- Proficient in MS Office - Word, Excel, and Powerpoint
- Familiar with G-Suite
- Attention to detail and ability to resolve customer issues
- Excellent communication and interpersonal skills
- Work week: Tuesday to Saturday (Off days: Sunday & Monday)
- Must be able commit to flexible working hours
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
