Driver Operations Associate 夥伴營運專員 (招募組)
Taipei /
City Teams – Taipei /
Full-time
/ On-site
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs.
Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realise this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.
The Opportunity:
Lalamove is now seeking for an out-going, energetic and detail-oriented individual to join our Driver Operations team in Taiwan. This role will require someone with strong communication skills to reach out to our driver community and maintain strong relations with our driver partners.
【一、夥伴營運部在做什麼?】
- 在Lalamove，我們致力帶給使用者最美好的物流服務體驗，透過我們的平台，以快速和方便的物流串連我們的社會! 想要了解電商平台以及數位物流領域的你，歡迎一起迎接挑戰，今天開始加入我們的行列!
- Lalamove夥伴營運部主要任務為持續維持並提升Lalamove的整體運能，以利公司物流服務順暢運行。夥伴營運部將透過觀察、管理各項營運數據/指標，發現並解決問題，持續達成運能的優化與提升。 若你對於數位物流業有熱忱，並期許自己透過數據驅動的決策模式，提出問題並執行解決方案，就快快點擊應徵按鈕加入Lalamove，期待與你一起碰撞出絢麗的火花!
【二、工作內容】
- 優化招募流程與提升active drivers數量
- 透過Online/Offline管道招募司機夥伴
- 舉辦司機招募與教育訓練說明會
- 透過電訪蒐集司機夥伴的回饋
- 司機夥伴問題處理與回覆
- 團體保險審核與管理
- 資料數據分析處理
【三、我們正在找這樣的你/妳】
- 具有強烈同理心，能耐心解決司機夥伴的問題
- 只要對於新創/電商有想法，都歡迎你加入！
- 具數據思維與成長型思維者加分
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
敬啟者 – Lalamove十分重視您的隱私權，並致力於保護您的個人資料。
本隱私權政策說明Lalamove將如何使用您的個人資料，並解釋您的隱私權以及所受到的法律保護，請花時間閱讀並理解本項政策。應徵者隱私權政策: https://www.lalamove.com/zh-tw/candidate-privacy-notice
