Content Writer

Kuala Lumpur
City Teams – Malaysia /
Full-time /
On-site
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! 
 
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since. 

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. 

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realise this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

Job Summary
Awarded as one of the Graduates Choice of Employer - Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. 

Onto our six year, now operating in 12 markets across Asia and Latin America, our aspirations don’t stop there as our model can transform how goods are moved in any city worldwide. Backed by a team of experienced entrepreneurs, Lalamove offers a great place to add real value because you get ownership of what you do. Come join our energetic, dynamic individuals, and play an important role in disrupting the entire logistics market with a cutting-edge tech company.

Within this role you are expected to develop regular, compelling content; acquire and retain target customers and drivers; and support the organic growth of customers and drivers. 

If you are meticulous and love to write, apply now!

What you’ll do

    • Schedule the creation/acquisition of content in accordance with editorial guidelines.
    • Perform target market research, content monitoring for all marketing and communications collaterals.
    • Write business-to-client and business-to-business content for a diverse range of media, including regular targeted emails, case studies, websites, social media and more.
    • Ability to generate and diversify creative content to attract, convert, and engage targets across different types of customers.
    • Support in responding to social media questions using the appropriate tone and language suited for the brand.
    • Research and investigate topics relevant to the target market.
    • Stay connected with the latest market trends and customer behaviour to generate up-to-date content.

What we seek

    • Flexibility to handle different types of content – social media, blogs, copywriting, press releases, case studies, white papers, taglines
    • Passion for writing and desire to maximise exposure for each piece of content
    • Attention to detail, spot mistakes and ability to proofread others’ work; the habit of proofreading your own work
    • Ability to tailor-fit writing style and language for a specific audience and medium

What you’ll need

    • Minimum 1-2 years of experience as Content Writer, Copywriter or in a similar field
    • Minimum Diploma/Degree or equivalent in English, Journalism or related fields
    • Proficient in either English or Malay (written/verbal)
    • Flexibility to handle different types of content – social media, blogs, copywriting, press releases, case studies, white papers, taglines
    • Passion for writing and desire to maximise exposure for each piece of content
    • Attention to detail, spot mistakes and ability to proofread others’ work; the habit of proofreading your own work
    • Ability to tailor-fit writing style and language for a specific audience and medium
    • Basic knowledge of SEO and/or Google Analytics is a plus