Associate, Driver Management

Dhaka
City Teams – Bangladesh /
Full-time /
On-site

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LLMBD_Associate (Driver Management), Driver Operations

  • You were working in a logistics or ride-hailing company where you had to analyze driver activity data. The dataset had over 20,000 rows, including trip time, earnings, cancellations, and location data. How did you clean, analyze, and derive insights from the data? What tools did you use?
  • In your previous role, you prepared weekly performance reports for senior leadership using tools dashboards that visualized driver earnings, fulfillment rates, and order trends. What metrics did you choose to visualize, and why?
  • You were responsible for sending onboarding messages to new drivers via WhatsApp and push notifications. How did you ensure message clarity, accuracy, and timely delivery? What system or tool did you use?
  • Your company was running a campaign to retain high-income drivers. You created a special rewards message for drivers earning over 20,000 BDT per month, and a separate motivational message for low-income drivers. How did you define these segments and adapt the content accordingly?
  • You were part of a team led by a regional manager based in Hong Kong. Every week, you had Zoom calls to review performance metrics, improvement plans, and blockers. How did you prepare for those meetings, and how did you handle cross-cultural communication?
  • While managing fleet performance, you were alerted that deliveries in Old Town and Gazipur were delayed. You collaborated with Sales to understand client expectations and then visited the field with the Fulfillment team to resolve issues related to driver capacity or incentives. What was your role, and what outcome did you achieve?
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