Account Executive
Hong Kong, Hong Kong SAR
City Teams – Hong Kong /
Full-time /
On-site
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs.
Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.
What You’ll Do:
- Explore new business opportunity and develop long-term relationship with clients
- Identify the needs of clients and provide solutions to them
- Handle customer enquiries and complaints and provide solutions to the customers.
- Assist to prepare sales documents such as quotations, purchasing orders, sales invoices, packing list, delivery documents and payment settlement/refund.
- Farm new businesses: grow the partnership and prepare RFQ/RFP when necessary
- Negotiation and closing of deals: Lead contract negotiations to establish a strong working relationship with our local partners, and ensure economic sustainability and mutual growth of the partnership
- Monitoring of internal practices and processes, administrative activities, and weekly reports
- Maintain good relationships with business partner
What We Seek:
- Individual and team player: Inspire each other for team success
- Curious and creative thinkers who are capable of thinking beyond the role and committed to self-improvement
- Strong sales skills to get our potential clients to use our service. Remain knowledgeable on products offered and discuss available options
- Can-do attitude and grit to make things happen; identify and leverage new opportunities
- Strong communication to build and maintain professional relationships
What You’ll Need:
- Higher Diploma or above with at least 3 years of sales, business development experience or account management, preferably in logistics industry
- Knowledge, understanding and taste for mobile and web technologies
- Familiarity with the logistics industry and experience on RFQ/RFP
- Motivating personality to build and maintain professional relationships
- Positive attitude and courage to make things happen, to identify and take advantage of new opportunities
- Excellent presentation and negotiation skills
- Exceptional written and verbal communication skills to communicate accurately with potential clients
- Creativity: Act as a consultant to provide solutions to business partners
- Adaptivity to changes: We are a startup with lots of product potentials
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
