Customer Service Representative

Philippines /
/
Full Time
Mission: The Jr. Customer Service Representative shall be responsible for gauging and filtering the quality of incoming leads. They shall possess a high level of communication and coordination skills to facilitate the seamless flow of data between Lamudi & clients, and should be customer-oriented at all times.

Responsibilities

    • Screen and qualify incoming leads
    • Outbound calling
    • Connect buyers and sellers
    • Screen Key Account Leads & communicate leads with clients
    • Update lead database
    • Constant communication and feedback with clients, sales and account management

Accountabilities:

    • Client Lead Volume satisfaction
    • Client and Sales communication
    • Documentation and Reporting

Key Competencies:

    • Open for fresh graduates
    • Clear communication skills (English and Filipino)
    • Basic knowledge of Microsoft Excel
    • Quality Oriented
    • Outgoing
    • Self-Disciplined
    • Customer Oriented
    • Technical skills
    • Responsible