CLIENT SUCCESS INTERN
Jakarta
Sales & Business Development – Client Success /
Internship /
Hybrid
About Lamudi
Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi.co.id is a property technology company that aims to enable and support all parties along the property seeking, buying, and selling process from our range of products and services.
About The Challenge
Are you a final year college student or fresh graduate who has a passion for working at a Start-up Company?
Are you enjoy talking to others and try to understand how to be help them out?
As an Intern in Client Success Project Sales, you will actively participate in the operational and execution phases of client projects, ensuring smooth progress and successful outcomes. Your role will involve supporting day-to-day management of projects, assisting in client interactions, coordinating with various teams like Marketing, Operations, and Sales to execute project tasks effectively, and documenting processes and results for reporting. This hands-on internship is designed to develop your practical skills in project management and client services, making it an excellent opportunity for those eager to learn and grow in a dynamic, fast-paced environment.
What a day at work for you will look like:
- Execution Support: Assist in managing and tracking the execution stages of client projects, ensuring they progress smoothly from start to finish.
- Client Interaction: Support the team in client interactions to ensure their needs are met and their experience is positive throughout their project lifecycle.
- Coordination of Project Details: Work alongside different teams such as Marketing, Operations, and Direct Sales to ensure all aspects of the project are aligned and executed effectively.
- Documentation and Reporting: Help in documenting project processes and outcomes, preparing detailed reports to track the successes and learning points of each project.
- Support Strategic Planning: Assist in developing detailed plans for each project execution step, including timelines and resource allocation.
Is this you?
- Proactive Learner: Eager to absorb professional knowledge and experience in client success and project management.
- Team Contributor: You are a cooperative team player who supports and learns from team endeavors.
- Communication Skills: Strong interpersonal and communication skills that contribute to effective negotiations and presentations.
- Organizational Skills: Well-organized with an ability to prioritize tasks and manage project components effectively.
- Analytical Thinker: Capable of critical and strategic thinking to solve problems and make informed decisions.
- A third-year university students or a freshg raduate from good Indonesian or foreign university
- Good command of Excel/Google sheets, including formulas and pivot tables
- Have a good command of English language, as well as being fluent in Bahasa Indonesia
- Have a willingness to work in a fast-paced environment, are able to work under pressure and with target
- Proactive, self-motivated and have the desire to learn
- You are persuasive and customer centrist
- Attention to detail
- Well organized & structured working style
- Team Player
