Operations Project Specialist - Data Support
Lansing, MI
Office of Operations – Meet and Confer /
Meet and Confer Standard (40 hours/week - 52 weeks/year) /
On-site
The Lansing School District serves over 10,000 PreK-12 students across 25 school buildings in the increasingly diverse urban community of Lansing, MI. We are unique compared to other districts because of the wide variety of exciting and innovative educational options from which families and staff members can choose. All of Lansing School District’s team members are dedicated to our mission to provide an excellent education to all students in a safe and nurturing environment.
The Operations Project Specialist, specifically related to transportation, is responsible for coordinating and managing student transportation services for the Lansing School District. This role involves handling transportation requests, overseeing outsourced transportation providers, and serving as a liaison between the district, families, and schools to ensure safe, efficient, and effective transportation solutions. This will require strong data skills as well as strong verbal, phone, and email communication skills.
Minimum Qualifications
- Minimum of 2 years of experience in operations in an educational setting.
- Strong organizational and problem-solving skills with the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- Proficiency in transportation management software and Microsoft Office Suite.
- Knowledge of local, state, and federal regulations related to student transportation.
Preferred Qualifications
- Experience working in education transportation
- Experience working with outsourced transportation providers.
- Familiarity with special education transportation requirements and services.
Responsibilities - Transportation Management
- Manage and process student transportation requests, ensuring timely and accurate responses.
- Work with Vendor to develop and maintain transportation schedules and routes, adjusting as needed to meet the needs of the district.
- Ensure compliance with all district policies and state regulations regarding student transportation.
Responsibilities - Vendor Coordination
- Facilitate regular meetings with outsourced transportation companies to review performance and address issues.
- Monitor and evaluate the performance of transportation providers, ensuring adherence to contractual obligations and service standards.
- Resolve any conflicts or issues that arise with transportation vendors promptly and effectively.
Responsibilities - Communication
- Serve as the primary point of contact for transportation-related inquiries from families, schools, and district staff.
- Share information about transportation services, policies, and schedules with families and schools through various communication channels.
- Develop and distribute transportation updates, notifications, and newsletters to keep stakeholders informed.
Responsibilities - Data Management and Reporting
- Maintain accurate records of transportation requests and transportation issues.
- Analyze transportation data to identify trends and areas for improvement.
- Prepare and present reports on transportation operations, performance, and metrics to Chief Operating Officer.
$50,022 - $59,896 a year
This job description is intended to outline the general responsibilities and qualifications for the position of Transportation Specialist. It is not an exhaustive list of duties, and the Lansing School District reserves the right to modify job responsibilities as needed.
At Lansing School District, we champion diversity, equity, and inclusion, providing equal opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, or sexual orientation. We foster a rich environment for professional growth and student experiences by valuing diverse perspectives. As an equal opportunity employer, we invite passionate individuals dedicated to educational excellence to apply for our positions.
We value internal mobility and list "Strong Internal Candidate" when considering an internal candidate before posting a job. We still encourage all candidates to apply.
Complete the attached online application at your earliest convenience. If selected, we will contact you to set up an interview. While we strive to provide prompt feedback, the high volume of applicants may limit our ability to do so. All of our jobs will be posted for at least 10 days (unless otherwise noted), but we will review applications on a rolling basis.
External candidates interested in multiple positions within the same department need only apply to one posting and can indicate other roles of interest in the final question. We will consider your application for various roles based on your qualifications.
Internal candidates should apply using their SSO email address and submit separate applications for each role of interest.
Thank you for your interest in joining our mission-driven team. We look forward to meeting you!
This job description is intended to outline the general responsibilities and qualifications for the position. It is not an exhaustive list of duties, and the Lansing School District reserves the right to modify job responsibilities as needed. Due to the evolving needs of the District, additional job responsibilities may be assigned (depending on funding sources).
