Senior IT Systems Administrator
Kuala Lumpur
Technology – Information Technology /
Full -time /
On-site
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a IT Systems Administrator to make sure our infrastructure runs smoothly and support users in Kuala Lumpur office.
Responsibilities
- Monitor server health and system performance to ensure uptime and reliability for critical building systems
- Perform routine server maintenance, including patching, updates and backups, with a focus on minimizing disruptions to critical operations
- Administer Windows server and Linux environments and related server applications
- Perform general technical troubleshooting and give consultation to development teams. Ability to support incident discussion and resolution
- Maintain detailed and accurate documentation on configurations, changes and standard operating procedures.
- Coordinate with vendors and service providers for software and hardware support
- Participate in incident response and emergency procedures related to studio building management systems.
- Participate in capacity planning in regard to user hardware and software
- Coordinate and maintain local studio IT infrastructure and communications, collaborating with global IT and studio management on server room upkeep and building modifications.
- Mentor junior IT sysadmin engineers
- Collaborate with international IT team in system development, testing and release
- Support network, security, and Linux teams in their operations.
- Onboarding and offboarding process for users
- Provide support for users in all studio locations
- Inventory and asset management
- Manage backup and storage infrastructure
Requirements
- Experience with ITSM, maintaining & improving systems & automation (FreshService/ServiceNow/ManageEngine)
- Knowledge of Windows Systems (Client and Server)
- Server: Microsoft Server 2019/2022, Active Directory, DFS, Terminal Server
- Client: Windows 10/11
- Experienced in Cloud infrastructure AWS/AZURE
- Troubleshooting skills
- Experience managing a virtualised infrastructure
- Experience with Google Workplace, Office365, Atlassian Suite
- Understanding of networking concepts (WAN,LAN,TCP/IP,VPN,VLAN)
- Working hours flexibility around infrastructure upgrades and migrations
- This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity.
Nice to have
- Linux experience
- Storage and backup concepts
- Scripting languages (PHP, Javascript,SQL, Python,PowerShell,Bash)
- Background in large-scale migration projects and operating system upgrades
- Experience with Intune