CRM Developer (Clearance Required)

Washington, DC
Client Opportunities – Information Technology /
Contract -to - Hire /
On-site

Duties

    • Plan, execute, and oversee IT projects from conception to completion, ensuring they are delivered on time and within budget.
    •  Responsible for front and backend development needs.
    •  Oversee and manage business IT platforms such as Content Management Systems (Salesforce and ServiceNow).
    • Develop and enforce IT policies and procedures to ensure compliance with regulations and industry best practices.
    • Configure and customize the CRM platform to meet specific organizational requirements
    • Participate in related projects, such as testing, updating, and improving its features and functionalities as needed.
    • Analyze data to gain insights into team operations, productivity, and customer interactions.
    • Maintain strict confidentiality with company, owner, and resident information.
    • Coordinate and support integrations with third-party applications to enhance CRM functionality.

Requirements

    • Security Clearance is required
    • 10+ years experience with CRM is required.
    • Must be okay with working in a Scif.
    • Proficient with ServiceNow and Salesforce.
    • Bachelor's Degree is required.
    • Strong experience with Customer Relationship Management (CRM) solutions, particularly Go High Level.
    • High attention to detail to ensure accuracy in CRM data and email campaigns.
    • Strong leadership and managerial skills to effectively lead and motivate the IT Data Coordinator(s).
    • Strong problem-solving skills to analyze complex issues and devise effective solutions.
    • Strong comprehension of digital marketing strategies and funnel campaigns.
    • Understanding of AI technologies and languages commonly used in AI development.
    • Excellent communication skills to convey technical information to non-technical stakeholders and collaborate effectively across departments.
    • Deadline-oriented with the ability to manage multiple projects simultaneously.
$85 - $90 an hour