Temp IT Technician (Mobile Support)
Frederick , MD
Client Opportunities – Technical Support/Help Desk Openings /
Contract /
On-site
About the Role:
We are seeking a detail-oriented and customer-focused Temporary IT Technician with strong mobile support experience to assist our IT team during a peak workload period. This role will focus on troubleshooting, configuring, and supporting mobile devices and related applications, while also providing general IT support as needed. This position is a 2-4 month contract.
Responsibilities:
- Provide technical support for mobile devices (iOS, Android, tablets, and other mobile platforms).
- Configure, deploy, and troubleshoot mobile phones, tablets, and related applications.
- Support users with mobile device connectivity issues, including email, VPN, and Wi-Fi.
- Assist with mobile device management (MDM) systems including enrollment, updates, and security policies.
- Document support requests, resolutions, and escalate complex issues as needed.
- Provide general IT support, including hardware/software troubleshooting, user account setup, and basic networking tasks.
- Ensure compliance with company IT security standards and data protection policies.
$20 - $25 an hour