Entry Level IT Support / Deployment Technician
Baltimore, MD
Client Opportunities – Information Technology /
Contract -to - Hire /
On-site
Job Title: Entry-Level IT Support / Deployment Technician
Location: Baltimore, MD
Job Type: [Contract / Temporary]
Travel: Local travel to school sites required
Overview:
We are seeking a reliable and detail-oriented Entry-Level IT Support / Deployment Technician to join our team. In this role, you will assist with the imaging, configuration, and deployment of laptops and other IT equipment at various school locations. This is a hands-on position that is perfect for someone looking to launch their career in IT, especially those with a foundational certification such as CompTIA A+.
Key Responsibilities:
Image, configure, and deploy laptops and related peripherals according to district or organizational standards
Perform basic troubleshooting of hardware and software issues
Assist in setting up user accounts, profiles, and system configurations
Provide on-site support at school locations for device rollouts and updates
Maintain accurate documentation of deployed devices and configuration details
Ensure all equipment is properly labeled, inventoried, and updated in asset management systems
Provide basic technical assistance to faculty and staff during deployments
Follow best practices for security, data protection, and safe equipment handling
Qualifications:
High school diploma or equivalent required; associate degree or IT coursework preferred
CompTIA A+ certification (or other CompTIA certification) highly preferred
Basic understanding of computer hardware, operating systems (Windows, ChromeOS), and common software applications
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Ability to lift and transport equipment (up to 30 lbs)
Valid driver's license and reliable transportation to travel between school locations
Preferred Experience:
Previous experience in IT support, helpdesk, or deployment (internships or volunteer experience welcome)
Familiarity with device imaging tools (e.g., Microsoft Deployment Toolkit, Clonezilla)
Experience working in a school or education-related IT environment
$14 - $16 an hour
