Internal Communications Specialist

Collingwood, Victoria
Partnerships & Engagement – Marketing and Communications /
Permanent - Enterprise Agreement Role /
Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you will hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide adequate training & supervision, Wellbeing Days, and access to Employee Assistance Program.

Our permanent and fixed-term employee benefits include:

•Contributing to useful and rewarding work and giving something back to the community
•Wellbeing days, ceremonial leave, carers leave and study leave 
•Flexible working arrangements 
•Purchased leave 
•17.5% leave loading 
•Gender neutral paid parental leave (after 12 months of service)
•Training and career growth opportunities across Launch Housing
•A portion of your income can be tax-free by salary packaging your personal expenses
•Additional tax-free salary packaging on dining and accommodation expenses
•Positive, supportive and progressive work environment

About the opportunity

• Permanent, part-time, 4 days a week (0.8 FTE)
• Hybrid and flexible work environment with brand new office facilities in Collingwood
• $53.1888 per hour + super + NFP salary packaging (tax savings!)
• Additional well-being leave available

Use your communications expertise to support us in our mission to end homelessness.

Our Partnerships & Engagement Team are looking for an internal communications specialist join them.

What you'll be doing

Launch Housing is on the hunt for an Internal Communications Specialist, someone who can use their relationship building, copywriting and organising superpowers to help us end homelessness in Melbourne.

Our ideal unicorn is experienced with all forms of internal comms, has brilliant writing skills, is genuinely curious about all aspects of our work, knows how to trigger the right conversations at the right time and has a passion for staff engagement and organisational storytelling to bring people together.  They'll have the ability to think outside the square when it comes to event management (we have an all-staff day once a year), and in finding new ways for teams to connect. 

The right person is happy working with all levels of leadership within an organisation, is appreciative that everyone is super busy, but stubborn enough to know that unless we’re all sharing and talking, we’ll end up in a messy heap. 

We need you!  

You will:
• Lead strategic internal communications advice and planning across activities of Launch Housing, including change management. 
• Work with senior leadership of the organisation to create communications strategies and materials in support of internal projects. 
• Articulate and deliver on an internal communication strategy that creates a rhythm of key touchpoints through the year to build our internal comms capacity.
• Manage a variety of comms platforms, channels, and activities, from regular CEO updates to our SharePoint intranet. 
• Manage the annual Launch Housing ‘all-staff day’

For further information on the role please refer to the position description.

What we're looking for (key selection criteria):

• Experience in internal communications preferably in a mid-size complex organisation and/or within the community services sector.
• Event management experience.
• Excellent writing skills and the ability to produce quality materials, sometimes working to tight deadlines, under pressure.
• A thorough understanding of writing/generating content for digital platforms., ideally SharePoint and Yammer (Viva Exchange).
• Experience working with and coaching a wide range of internal stakeholders at all levels in the business.
• Tertiary qualification in Communications or a related discipline, or equivalent experience.
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.
How to apply

To apply for this opportunity, please click on "Apply for this job" button. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Howard Ralley, Chief Officer, Partnerships & Engagement on
Please note shortlisting will occur on a rolling basis, so please don't delay in submitting your application!

For a copy of the position description please contact the recruiting team at

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply!   We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them onsite, please contact the Talent Acquisition Team on if you have any concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check. 

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.