Greater Nashville Area, TN
School Support – Receptionist
Full Time
LEAD Public Schools grows both students and staff. We are expanding high-quality education throughout the Nashville area and we need thoughtful, growth minded, team drive staff members to do that work. LEAD Public Schools employees are a rare bunch: driven to go the extra mile in driving student success, collaborative to the core, always striving to become a better educator, and finding ways to infuse fun and joy into the work environment. We are always on the lookout for how to make LEAD Public Schools a better place for our scholars and our families. #whyILEAD 

LEAD Public Schools is a network of six public charter schools in Nashville, Tennessee. From 5th through 12th grades, our schools serve predominantly minority and low-income populations who are likely to be first-generation college attendees. We are the largest charter school provider in one of the nation's most vibrant cities. 
Founded in 2007 as LEAD Academy in North Nashville, LEAD Public Schools has grown from a fifth- and sixth-grade school of 92 students to become Nashville's largest charter management organization with six schools serving the needs of more than 2,600 students as of the 2018-2019 school year. The first five graduating classes of LEAD Academy High School -- the first in the school's history -- all earned 100 percent acceptance to college. Our academic success is rooted in the foundation of social-emotional learning programs and practices, including a commitment to Crew and our five Ethos: our students and staff members LEAD because they are COMMITTED, COURAGEOUS, DISCIPLINED, SELF-RELIANT and, above else, they always SERVE OTHERS.

There are many public charter schools and many models. LEAD Public Schools prides itself on being different. We balance rigor and love - taking head on the challenges that make a person academically successful and building the relationships that make them emotionally independent.

The Receptionist in a LEAD Public School is essential to maintaining the look, feel and culture of each of our campuses as well as to ensuring the smooth operation of the schools.  This person is often the first point of contact for parents, students, and the community at large, and therefore has a responsibility to represent the school in a friendly, respectful, and professional manner.  The Receptionist must maintain an efficient, positive attitude even in stressful situations.    

Major Performance Responsibilities and Duties - Office Support

    • Administrative responsibilities that include answering door buzzers and phone calls, directing callers to the appropriate person or school, taking messages, and relaying messages to all entities
    • Support the day-to-day office workload for the purpose of ensuring the completion of activities in an accurate and timely manner.
    • Maintain a wide variety of manual and electronic documents files and records (e.g., student registration data, student health forms, master calendar, budget data, employee records, financial records, reports).
    • Daily maintenance of financial records, purchase orders, and collect payments for a variety of events and services.  Procure supplies and materials for the purpose of maintaining availability of required items.
    • Compose a variety of documents (e.g., correspondence, agendas, minutes, newsletters, bulletins, reports).
    • Communicate with students and parents.  Assist students and parents with requests and ensure a high level of customer service.
    • Coordinate with the Office Manager on a variety of projects, functions and/or program components (e.g., facility usage, guest teachers, meetings, in-service events, travel and accommodations).
    • Respond to inquiries from a variety of internal and external parties (e.g., staff, parents, students, public agencies) for the purpose of providing information or direction and/or facilitating communication among parties.
    • Support Office Manager, Operations Manager, and other responsibilities as needed


    • Experience: 1 year experience in an office assistant role.  School based experience is preferred; Experience in customer relations and interacting with a wide range of stakeholders on a daily basis. High school degree required;
    • Skills: Fluency in English and Spanish OR Arabic, Attention to detail, Familiarity with Microsoft Office (Word, Excel), Excellent verbal and written communication skills, Ability to build trust and drive change by forming good relationships with staff, Self-starter who sets high goals; is comfortable dealing with ambiguity and can handle multiple projects at once with limited oversight.

LEAD Public Schools offers competitive salary and benefits packages commensurate with experience.

LEAD Public Schools is an equal opportunity employer. We seek applicants of diverse background and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.