Product Analyst

Plano, Texas
Technology – Product Management /
Full-Time /
We are seeking a dynamic and analytical Product Analyst with 1-3 years of experience to join our ballistics product team. The ideal candidate will have experience working in an Agile development environment and will collaborate closely with product managers, developers, and other stakeholders to drive the success of our IBIS products. You will play a crucial role in analyzing market trends, gathering and interpreting data, and providing insights to enhance our product offerings.

Who we are:
LeadsOnline is a powerful digital platform that helps law enforcement investigators and analysts advance criminal cases through the most current data on people and property across the U.S., and helps businesses reduce the hassles of reporting. Law enforcement agencies of every size and mandate use LeadsOnline to find suspects, stolen items, and patterns of individual and organized criminal activity. Businesses, including pawn shops, secondhand stores, scrap metal recyclers, and online marketplaces trust LeadsOnline more than any other system to freely, frictionlessly, and safely report transaction information to law enforcement.
In 2023, LeadsOnline acquired Forensic Technology which became the LeadsOnline Ballistics team, and is the pioneer of automated ballistic identification and the creator of IBIS (Integrated Ballistic Identification System) technology. Their network of solutions, including hardware, software, and 3-D microscopy, is used in more than 80 countries to search for links between gun-related crimes.
Together, we are building the future of criminal investigations, and need people who are mission-driven, love technology, and who won’t settle for less than excellence to join our team.
Key Responsibilities:
Market Research: Conduct thorough market research to understand customer needs, market trends, and competitive landscape.
Data Analysis: Analyze product performance data to provide actionable insights and recommendations.
Requirement Gathering: Collaborate with product managers and stakeholders to gather and document product requirements.
Agile Development: Participate actively in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
User Stories: Write clear and concise user stories and acceptance criteria.
Performance Tracking: Monitor and report on product performance metrics to identify areas for improvement.
Customer Feedback: Gather and analyze customer feedback to inform product decisions.
Product Roadmap: Assist in the development and maintenance of the product roadmap.
Documentation: Maintain comprehensive documentation related to product features, enhancements, and user stories.
This might be you if you have SOME of the following:
1-3 years of experience as a Product Analyst or in a similar role.
Proven experience working in an Agile environment.
Have an obsession for diving deep to help find the RIGHT solution for our investigators.
Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.
CExcellent written and verbal communication skills. Our product team works across the entire organization so speaking in small and large groups are commonplace.
Familiarity with data analysis tools (e.g., Excel) and product management tools (e.g., Jira, Confluence).
Experience working closely with product managers, developers, and other stakeholders.
What you can expect from us:
 We serve with energy, diligence, and persistence. We deeply believe the work we do makes a difference in the lives of our users, the communities they protect, and the victims they serve. We won’t stop pushing to make our products do more and to make each other better. You will have access to technical and soft skill training through sites like Pluralsight and RightNow Media to grow your skills. If we don’t have it and you think you should learn it, just ask. Further, we take our work seriously. Ourselves, not as much. You’ll have fun here.
Base Salary
Target Bonus 10%

What We Offer:
Medical insurance.
Vision insurance.
Dental insurance.
Safe Harbor 401K matching
Paid maternity leave.
Paid paternity leave.
Disability insurance.
Flex schedule.
Robust PTO package.