Foundry College - Admissions and Marketing Assistant

San Francisco Bay Area
Portfolio Companies – Foundry College
Full-time
Foundry College, a new type of two-year college seeks a full-time Admissions and Marketing Assistant. This online college is designed to educate working adults to fill in-demand jobs by teaching skills and knowledge that are important to employers and unlikely to be automated in the foreseeable future. The position helps to ensure that admissions operations run smoothly by managing the applicant database, coordinating the application processing, providing excellent customer service to applicants, and coordinating support for matriculating students. In addition to serving as the main program content for student needs, the person in this position will also assist with marketing efforts including email communications, social media, and other initiatives. The role reports to the Head of Marketing & Communications.

Responsibilities

    • Manage application processing for all applicants
    • Respond to inquiries from prospective students regarding application process, financial aid, learning experience and other related inquiries
    • Serve as main program contact for student needs and questions
    • Manage the applicant database
    • Assist with marketing efforts including email communications, newsletter, social media, and other initiatives
    • Work with Head of Marketing and Communications to develop campaigns geared toward prospective students and applicants
    • Support recruitment activities as needed
    • Manage communications with matriculating students
    • Update admissions-related content on the website
    • Manage student database
    • Organize and track student progress through the program
    • Coordinate student support services
    • Provide additional admissions and marketing support as needed

Qualifications

    • Ability to multitask in a fast-paced environment, work under multiple deadlines, and have the ability to prioritize workflow in a logical manner to meet important deadlines.
    • Excellent customer service skills and interpersonal skills including multicultural competencies
    • Outstanding communication skills including written, oral, one-on-one, and group
    • Strong attention to detail and the ability to “see the need”
    • Ability to use tact and diplomacy in all interactions
    • Strong work ethic and the ability to work independently
    • Enthusiastic about working with diverse populations
    • Excellent active listening skills
    • Ability to develop original ideas to solve problems and not be deterred by ambiguity
    • Skills in decision-making, good judgement, problem solving, and clear communication
    • Ability to be resourceful, creative, innovative and flexible
    • Passion for learning and education
    • Ability to give and receive objective behavioral feedback
    • Minimum two to five years working in higher education or marketing

Preferred Qualifications

    • Bachelor’s degree or associate’s degree in marketing, communications or related area and/or equivalent experience/training
    • Proficiency in Microsoft Word, Excel and Powerpoint as well as G Suite
    • Experience with social media management
    • Experience with Salesforce and Pardot is a plus
    • Veterans welcome

How to Apply

    • Please submit your cover letter and resume as a single attachment when applying.
Learn Capital is a venture capital firm dedicated to education technology companies.  We invest in and support early-stage ventures involved in the creation, delivery, management and scaling of learning experiences and educational access for students of all ages worldwide. Since launching its inaugural fund in 2009, the firm has backed startups that have achieved leadership positions in multiple high growth education markets.  We aim to transform the way the world learns by helping entrepreneurs with a vision for better and smarter learning.