Product Manager - Consumer Services

London, United Kingdom
Go to Market – Product Management /
Permanent contract / CDI /
We're making the world of digital assets accessible and secure for everyone. Join the mission. 

Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team of more than 900 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 6 millions units already sold in 200 countries. 

At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Hear from our employees how they shape the work we do here.

The goal of Consumer Services is to enable users to buy crypto, swap tokens, invest in different yield strategies and to spend their crypto in the real world through card programs via relevant partnerships. 

Reporting into the Head of Product of the Consumer Services Business Unit, you'll also be part of the Global Product Organisation at Ledger. Here you'll help foster excellence in Product Management, consistency and impact, whilst creating career paths and development opportunities for Ledger’s whole Product Management community.

Your mission

    • Drive product vision and roadmap in line with the product line strategy
    • Drive the execution of the product roadmap with a high focus on quality and time to market 
    • Work closely with cross-functional teams (tech, design, legal, marketing. etc.) to drive product vision from conception to launch, define product requirements, actionable and detailed product specifications, coordinate through key milestones and ensure successful product launches
    • Define and analyze metrics that inform the success of products
    • Identify and track key performance metrics
    • Facilitate the integration of partners
    • Incorporate data, research, and market analysis to inform product strategies and roadmaps
    • Monitor competitors and trends in crypto impacting the roadmap

What we're looking for

    • Someone with a good start to their career as a Product Manager (experience in a scale up environment is a plus!)
    • Passion for end to end user experience with focus on beating customer expectations
    • Excellent organizational and time management skills
    • Experience with third party integrations and user experiences built on platform and partnerships
    • Strong business acumen as well as data and insight driven mindset
    • Extensive knowledge of Agile process and principles
    • Curious: you should be able to find information by yourself
    • Good understanding of the cryptocurrency ecosystem is a plus
    • Excellent written and oral business communication and presentation skills
    • Experience with Jira, Slack, Figma, Lucid and Google Suite

What’s in it for you?

    • Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
    • Flexibility: A hybrid work policy
    • Social: Frequent social events, snacks and drinks in our Holborn office
    • Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
    • Well-being: Personal development, coaching & fitness with our dedicated partners
    • Vacation: 28 days of paid leave per year, in addition to national holidays
    • High tech: Access to high performance office equipment and gadgets, including Apple products
    • Transport: Ledger reimburses part of your preferred means of transportation
    • Discounts: Employee discount on all our products.
We are an equal opportunity employer for all without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. 

#LI-Hybrid #LI-AS