Customer Success Manager (m/f)

Berlin
Lemon One – Customer Relations
Fulltime
Lemon One is a fast growing b2b platform that connects photographers and companies intelligently across Europe. Photos are the number one revenue driver online, especially in the real estate, used car and food industry. To boost the sales for companies in those fields, our international Team provides companies with an on-demand service for high quality photos. Photographers get served with many jobs close to their home, thereby making professional photography accessible for everyone.

As a Customer Success Manager (m/f) you are the first contact between photographers and our customers, ensuring a smooth photoshoot procedure.

Your job:

    • Build and maintain strategic partnerships with customers
    • Drive customer satisfaction through superior service and execution
    • Appointment planning and control - You will constantly strive for excellent customer management
    • You will develop individual offers for our customers

Your profile:

    • You are happy to speak openly with companies and their decision makers
    • Friendliness and great persuasiveness are your hallmarks
    • Communicative, proactive and resourceful personality
    • Neither team play nor independent work are new to you
    • You can motivate yourself and are a hands-on person
    • Exceptionally good verbal and written communication skills
    • Accurate and detail orientated
    • You are fluent in German and/or English (additional languages are advantageous)

We offer:

    • A dynamic and highly motivated team in a great working atmosphere
    • Flat hierarchies and short decision-making processes
    • Steep learning curve and a high degree of responsibility from day one
    • Great career opportunities in a fast growing company
    • Active influence on our company on the way to market leadership
    • A sunny terrace with a nice view over Berlin
We are looking forward to your online application.
Further information you can be find on our homepage: https://www.lemonone.com