TNS & Law Enforcement Specialist
İstanbul, Turkey
CLASSIFIEDS/Customer Care & TnS – Customer Care /
Full-time /
Hybrid
We're seeking individuals who share our passion for creating products that resonate with our users and customers. Overcoming challenges is a core team value that is just as important. Fostering a diverse and inclusive workplace where mutual learning thrives is integral to our core values. We're not just searching for exceptional "talent"; we're on the lookout for exceptional individuals as well .
Are you prepared to make a meaningful impact? Join us in disrupting and unleashing the untapped potential of the second-hand market in Turkey .
Even if you're not entirely certain that you meet all our criteria, don't hesitate to reach out. Humility is a virtue we appreciate - your character is just as compelling to us as your talent.
What You Will Be Doing
Work closely with law enforcement team to resolve incidents
Work on requests from Turkish Law Enforcement agencies related to complaints they receive from letgo customers
Assist Law Enforcement team with manual review query results for data sharing
Collaborate with legal team
Ensure compliance with SLA for this process in case of resolution
Ensuring that our policies safeguard, the safety of our users and that our processes are optimal
Ensuring legal compliance and safety of content uploaded to letgo
Coordinating with supervising departments for timely management of content that violates our regulations.
You’ll Be Great For This Role If
Preferably knowledge of SQL and be able to make slight modifications on pre-existing SQL queries
Preferably knowledge of Content Moderation / Content Reviewing experience.
Sound business judgement and comfort with ambiguity
Demonstrated critical thinking and analysis, with strong attention to detail
Good knowledge of word, google docs, office, excel and similar programs
Good organisation skills