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Hosting Support Team Lead Experience

• Do you have the following experience or qualifications? - 3 years of web hosting experience, 2 years of customer/tech support experience, 3 years of experience as a Hosting Technical Support Team Lead✱

  • Yes
  • No

Hosting Support Team Lead

• Preferred Name:
• Expected Monthly Salary (PHP):✱
• Source of Application:✱

  • LinkedIn
  • OnlineJobsPH
  • Indeed
  • Referral
• Referred by:✱
• Preferred Shift:✱

  • Afternoon Shift, 1pm to 10pm
  • Night Shift, 10pm to 7am
• Why do you believe that you would be a good addition to the LevelUp team?✱
• What aspect of a job or career is most important to you? Please also explain why.✱
• What are the most common hosting-related issues you’ve encountered, and how did you address them?✱
• Have you ever held a team lead or supervisory position? If yes, please describe your responsibilities in that role.✱
• Provide an example of how you have improved a process or procedure within a support team.✱
• One of your team members is consistently struggling with their performance, missing deadlines, and receiving complaints from customers. How would you address this situation?✱
• A customer has lodged a complaint about poor service they received from one of your team members. How do you handle the situation to resolve the customer’s issue and address the performance of the team member?✱
• It’s been more than a day since I’ve reached out to your support team for product assistance and still no reply. This is very frustrating - why are you taking so long to respond?✱
• My friend told me that I just need to buy a domain name for my website, so I bought www.mywebsite.com - but when I go to that URL, there is no website there. What is going wrong?✱

• Frictionless LTD/LevelUp collects and processes your personal data solely for the purpose of your job application. By proceeding, you consent to LevelUp processing and storing your data for up to five (5) years. Your data will be retained exclusively for application purposes and will not be sold to any third party.

  • Yes, I would like to receive notifications about future job opportunities that match my skill profile. I understand I can opt out at any time, my data will never be sold, and I will only be contacted about relevant job openings.