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Level 1 Hosting Technical Support

• Do you have 1 to 2 years of web hosting experience and at least 1 year of customer or tech support experience?✱

  • Yes
  • No

Level 1 WordPress Hosting Technical Support Agent

• Notice Period:✱
• Expected Monthly Salary (PHP)*✱
• Source of Application*✱

  • Indeed
  • LinkedIn
  • OnlineJobs.PH
  • Referral
  • Other
• If you were referred by someone, please mention their name.✱
• Preferred Shift:✱

  • Early Morning (around 3am to 4am start - Philippine Standard Time)
  • Morning (around 8am to 9am start - Philippine Standard Time)
  • Afternoon (around 4pm to 5pm start - Philippine Standard Time)
  • Evening (around 8pm to 9pm start - Philippine Standard Time)
  • Late Night (around 11pm to 12am start - Philippines Standard Time)
• Why do you believe that you would be a good addition to the LevelUp team?✱
• What aspect of a job or career is most important to you? Please also explain why.✱
• What is your long term ambition for the future? (this can be work related or a personal ambition).✱
• What is your biggest passion in life and why?✱
• What other interests do you have outside of work?✱
• How many years of experience do you have in WordPress web hosting?✱
• On a scale from 1 to 10, how would you rate your skill level in WordPress? (1 being the lowest, 10 being the highest). Please explain your rating, highlighting specific projects or experiences that demonstrate your proficiency in WordPress.✱
• On a scale from 1 to 10, how would you rate your proficiency in troubleshooting technical issues in WordPress? (1 being the lowest, 10 being the highest).✱
• Have you ever had the opportunity to create, modify, or use WordPress hooks and filters? If so, could you provide an instance where you used them?✱
• On a scale from 1 to 10, how would you rate your experience with using file management systems such as FTP and cPanel to troubleshoot WordPress websites and manage website content? (1 being the lowest, 10 being the highest).✱
• On a scale from 1 to 10, how would you rate your proficiency with using the Linux Command Line? (1 being the lowest, 10 being the highest). Describe your familiarity with Linux Command Line tools and provide examples of tasks you've accomplished using them.✱
• How would you describe your experience with working with DNS & SSL? Are you familiar with configuring , updating and checking them?✱
• On a scale of 1 to 10, how would you rate your experience working with the LAMP stack (Linux, Apache, MySQL, PHP)? Additionally, could you please elaborate on your experience using it?✱
• Could you please describe your experience working with NGINX, including any projects or responsibilities you've had related to configuring, optimizing, or managing NGINX servers?✱
• Can you discuss your experience with Qubole? This might include tasks such as managing data pipelines, analyzing data, or optimizing performance within a Qubole environment.✱
• What's the best response for this scenario? It’s been more than a day since I’ve reached out to your support team for product assistance and still no reply. This is very frustrating - why are you taking so long to respond?✱
• What's the best response for this scenario? My friend told me that I just need to buy a domain name for my website, so I bought www.mywebsite.com - but when I go to that URL, there is no website there. What is going wrong?✱
• What's the best response for this scenario? Hi, I tried to access my WordPress website however it seems like it’s displaying an error 500 message? Do you know what it is and how can I fix it?✱
• How do you move a file named "example.txt" from one directory to another using the command line?✱
• Please complete the WPM test. Passing score is at least 65. Please make sure to upload/attach the screenshots of your test results in the appropriate upload fields below. https://10fastfingers.com/typing-test/english✱

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• Frictionless LTD/LevelUp collects and processes your personal data solely for the purpose of your job application. By proceeding, you consent to LevelUp processing and storing your data for up to five (5) years. Your data will be retained exclusively for application purposes and will not be sold to any third party.

  • Yes, I would like to receive notifications about future job opportunities that match my skill profile. I understand I can opt out at any time, my data will never be sold, and I will only be contacted about relevant job openings.